Chamber of Commerce

      Wells Fargo Bank

      ( 25 Reviews )

      Wells Fargo Bank
      Learn more about a branch near you
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      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      2.4 - (25 reviews)
      6
      2
      2
      0
      15
      Read Our 25 Reviews

      Chamber Rating

      Verified Member
      2.4 - (25 reviews)
      6
      2
      2
      0
      15
      › ‹
      • veronica hunt

        Very kind
        Jan 20th, 2024

      • Russell Ashbaugh

        On Monday 1/29 I stopped in with the seller of a car I bought to deposit cash and get a certified check to give him . Teller was excellent but the guy who was asked to help us with a title notarization was very unprofessional. I was embarrassed to say I bank there. The title was in the sellers wifes name who died of cancer. He had documents from court that he needed to put it in his name but he didnt realize he needed to go to DMV to finalize it. The associate was very short and unprofessional with him and did little to help the situation. Yes the seller was anxious but who wouldnt be when you are selling your deceased wifes car. I wish I would have got his name. I can say he was short, dark hair, average build wore blue jeans and his office was in the middle of the building. I apologized to the seller, we went to the DMV and got it straightened out with a surprisingly great experience. I cant believe Im saying this but I would rather be in the DMV than with this guy. Maybe he was having a bad day but its your job to provide professional customer service.
        Jan 20th, 2024

      • Sherry Dyer

        I walked into a completely empty lobby. I was unaware that I needed to make an appointment with a customer service rep. Stephen Smith was the customer service rep that I was directed to. It was clear that I was disturbing his day. He did try to help me but I needed to provide additional information. He gave me his card and said I need to make an appointment next time and made sure to tell me that the only reason he was able to meet with me was because he had no other appointments. The lobby was still completely empty when I left. I gave 1star because that was as low as I could go.
        Nov 15th, 2023

      • Gene Howard

        I understand why this specific Wells Fargo locations reviews are so low. I just left an appointment with Caitlin Mauldin. What a horrible interaction this was. From the start of interaction she had a poor demeanor, barely introduced herself and certainly had no desire to assist us with opening a new business account. Perhaps you should put her in the backend and not allow her to be face to face with customers. We are taking our business to another bank.
        Jul 22nd, 2023

      • Christina Bledsoe

        Never answer the phone, cant get an appointment and customer service is terrible. This is my neighborhood branch but Im always forced to go to Church st.
        Jan 10th, 2023

      Read Our 25 Reviews

      About
      Wells Fargo Bank

      Wells Fargo Bank is located at 50 Union St N in Concord, North Carolina 28025. Wells Fargo Bank can be contacted via phone at (704) 788-3122 for pricing, hours and directions.

      Contact Info

      •   (704) 788-3122
      •   (800) 869-3557
      •   Website

      Languages

      • SPANISH

      Questions & Answers

      Q What is the phone number for Wells Fargo Bank?

      A The phone number for Wells Fargo Bank is: (704) 788-3122.

      Q Where is Wells Fargo Bank located?

      A Wells Fargo Bank is located at 50 Union St N, Concord, North Carolina 28025

      Q What is the internet address for Wells Fargo Bank?

      A The website (URL) for Wells Fargo Bank is: https://www.wellsfargo.com/locator/bank/50__UNION__ST__N_CONCORD_NC_28025/?utm_campaign=Local_Listings&utm_source=Others&group=Community_Bank&loc=AC23074

      Q How big is Wells Fargo Bank?

      A Wells Fargo Bank employs approximately 20+ people.

      Q What days are Wells Fargo Bank open?

      A Wells Fargo Bank is open:
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM

      Q How is Wells Fargo Bank rated?

      A Wells Fargo Bank has a 2.4 Star Rating from 25 reviewers.

      Hours

      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Nearby Wells Fargo Locations

      Ratings and Reviews
      Wells Fargo Bank

      Overall Rating

      Overall Rating
      ( 25 Reviews )
      6
      2
      2
      0
      15
      Write a Review

      veronica hunt on Google

      image Very kind

      Russell Ashbaugh on Google

      image On Monday 1/29 I stopped in with the seller of a car I bought to deposit cash and get a certified check to give him . Teller was excellent but the guy who was asked to help us with a title notarization was very unprofessional. I was embarrassed to say I bank there. The title was in the sellers wifes name who died of cancer. He had documents from court that he needed to put it in his name but he didnt realize he needed to go to DMV to finalize it. The associate was very short and unprofessional with him and did little to help the situation. Yes the seller was anxious but who wouldnt be when you are selling your deceased wifes car. I wish I would have got his name. I can say he was short, dark hair, average build wore blue jeans and his office was in the middle of the building. I apologized to the seller, we went to the DMV and got it straightened out with a surprisingly great experience. I cant believe Im saying this but I would rather be in the DMV than with this guy. Maybe he was having a bad day but its your job to provide professional customer service.

      Business Response on Google Feb 8th, 2024
      It's disheartening to read the comments in your recent review. We would like to hear more about your experience at this location, to ensure your concerns are addressed appropriately. Without sharing account numbers, please email us at [email protected] with your full name, phone number, and a link to this Google review.

      Sherry Dyer on Google

      image I walked into a completely empty lobby. I was unaware that I needed to make an appointment with a customer service rep. Stephen Smith was the customer service rep that I was directed to. It was clear that I was disturbing his day. He did try to help me but I needed to provide additional information. He gave me his card and said I need to make an appointment next time and made sure to tell me that the only reason he was able to meet with me was because he had no other appointments. The lobby was still completely empty when I left. I gave 1star because that was as low as I could go.

      Business Response on Google Nov 9th, 2023
      I'm sorry to see that we haven't met your expectations at this location, Sherry. We want to learn and improve from this feedback, and I’ll do my best to ensure these concerns are addressed. To get started, please share some more details in an email to [email protected]. Be sure to also include a link to your review on a Wells Fargo location (no account numbers). I look forward to discussing this further. -Angel

      Gene Howard on Google

      image I understand why this specific Wells Fargo locations reviews are so low. I just left an appointment with Caitlin Mauldin. What a horrible interaction this was. From the start of interaction she had a poor demeanor, barely introduced herself and certainly had no desire to assist us with opening a new business account. Perhaps you should put her in the backend and not allow her to be face to face with customers. We are taking our business to another bank.

      Business Response on Google Jul 11th, 2023
      This is not the customer experience we strive for, and I’d like to take a closer look into what happened. At your convenience, send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username, and mention you posted a review on a Wells Fargo location. Thank you for your time. -Tania

      Christina Bledsoe on Google

      image Never answer the phone, cant get an appointment and customer service is terrible. This is my neighborhood branch but Im always forced to go to Church st.

      Business Response on Google Mar 17th, 2023
      Hi, Christina. I'm sorry you've had a difficult experience trying to reach this branch over the phone. To ensure I can forward your concerns to the appropriate team, please mention your review, full name, phone number, address, and the reason for your call in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 25 Reviews )
      6
      2
      2
      0
      15

      Write a Review

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