CaroMont Urgent Care - Moores Chapel

They do not answer the phone just put you on hold bad customer service
Jan 29th, 2024

Had zero wait time with appointment. Amber, Kelsey, and Brittany were great. Answered all of my questions and were patient
Jan 3rd, 2024

I phoned to ask for an appointment & they said they were only taking walk ins. I arrived within the hour, to be told, they are NOT taking any walkins now. That is not a very organized system. Very rude receptionist, no greeting, eye contact only asked if I had an appointment.
Jan 2nd, 2024

New Year's Day is probably the worst time to need a doctor due to most offices being closed. This was the only place I could find nearby that could suture and open. I'm so thankful I took the time to wait until they had an opening! The front desk was super helpful and friendly, and each person I had contact with was on point with getting me fixed and back to work. And if you ever need a shot, the nurse I had said she was the best, and it was no lie! She had to give me a tetanus shot and felt absolutely nothing! Truly amazing experience!
Dec 27th, 2023

this establishment seemed relatively empty when we arrived so I was happy to see that. we came on a thursday about 12:15p. checking in, getting vitals and getting seen and checked out took almost 3 hours. definitely not a fast urgent care facility. im guessing they were short staff. hopefully this isnt their regular practice. first and last time visiting this location.
Dec 24th, 2023