Long Distance & Out of State Movers Mayzlin Relocation

So efficient, so friendly, and so accommodating with my load of boxes and furniture. Ive moved a few times in my life now, and Mayzlin was by far the most honest with payment and distance fees, and so incredibly nice in picking up. I would use again!
Apr 8th, 2024

I would NOT recommend using Mayzlin . My move from PA to TX was a nightmare through each step of the process. Dont be fooled by their nice sales team that you speak to in the upfront. To give a few examples of how things went wrong: 1) Before the pick up, I let the company know that the hallway to my apartment was narrow and that my 2 cushion couch would need to go out the window since that's how it came in. They said it was no big deal, they deal with this all the time. However, when the 3 guys showed up the day of my move, they REFUSED to take the couch the window saying it was too dangerous. After going back and forth for hours, I had to hire a second moving company the day of to get my couch out the window. Mayzlin also refused at first to reimburse me for the expenses of the 2nd moving company. 2) Their customer service in between pick up and delivery is AWFUL. They do not communicate with you about when your stuff has left the area. I had to call numerous times to check in. The woman I spoke to each time was rude and not at all empathetic. She made it seem like I was bothering her for doing her job. 3) When my stuff arrived, I was told the 18 wheeler was too big to fit down the trash alley where there was access to my apartment and they would have to transfer my stuff to a smaller truck. To do this, I had to pay them an extra $500. Seems like a scam to me - I've seen plenty of other moving trucks use the alley behind my building. They held my stuff hostage until I paid. 4) They sent ONE guy to unload my stuff. They had 3 guys pick up my stuff and only one to drop it off. It took him over 7 hours to bring everything in! Also, since he was bringing in the boxes so slowly, I was able to open each box when he brought them in and noticed he brought in multiple boxes that did not belong to me. Luckily, he was still unloading so I was able to send the boxes back with him. 5) Multiple things were missing and broken. The claim process was slow and compensation wasnt enough for all the problems I had. They wouldnt give me compensation for things that were missing since I didnt claim those items when they were dropping off my stuff. Who has the time to go through every single box before the movers leave?! That is just an unrealistic expectation. 6) The estimated timing for delivery was 7-10 and it took over 3 weeks. Save yourself the headache and use another company.
Apr 8th, 2024

Great experience working with the entire team!
Apr 7th, 2024

Great service!
Apr 7th, 2024

They made me feel at ease with their kind hospitality. I'm quite aware that they showed there to help me and performed a great job overall. They made it happen.
Apr 7th, 2024