Penske Truck Rental

This location doesnt deserve 1 star. I have an ongoing reservation with them and every Monday I pick up a truck. Since last year they have rented me a truck that had some kind of mechanical issue, error message and just downright dirty. Its crazy how that COVID is over that they no longer clean their trucks. This is unacceptable. They actually sent me out with a truck that had warping of the tires and when I reached 30 mph the steering wheel shook uncontrollably. Not to mention I needed lockout assistance and they told me it would be $150/per hour and it took less than 10 minutes to unlock the door. There was no keys that had to be made. Now tell me why are they now trying to charge me $1600 for this incident there would be no way possible that I wouldve used their service had this been communicated to me upfront. I met another guy that had a lease with them for a tractor trailer and he told them the truck had a leak. They told him they didnt find anything and of course it was and he had to buy an excessive amount of fluid while he was out on the road. He said after his lease he would never do business with them again. This location must be losing money because they are ripping off their customers. I also noticed that the crew of employees they had before are no longer there so they must be treating their employees like the maintenance on their vehicles.. Like Garbage!!
Apr 3rd, 2024

Great customer service and good deal
Mar 17th, 2024

Who hires and trains these people? It's simple, buy one get on free. And all they can say is "I know nothing about that", definitely not what I expected.
Feb 9th, 2024

Busy as usual but very proper and helpful. Thanks Penske Rental.
Jan 21st, 2024

I only got fuel,but the person I saw was really nice.it would be a good place to rent a truck
Dec 7th, 2023