The Home Depot

Apr 1st, 2024

I was sent to ProReferral by this store for a bathroom vanity installation. ProReferral referred a man who bilked me out of $5200.00 and ProReferral is doing nothing to help me recover my money. They won't return calls and they send emails that just say someone will be in touch. When I call Home Depot, they try to deny any association with ProReferral even though they own them. Don't use ProReferral as they evidently don't vet or background check people they refer. What a ripoff. UPDATE AND ALERT! ProReferral just responded to my consumer complaint to NC and they said using ProReferral is like getting a referral from the yellow pages or a newspaper. So essentially, they are admitting they are worthless. Stay away from them.
Mar 31st, 2024

Mar 29th, 2024

Poor customer service
Mar 24th, 2024

Terrible service after 7 PM. I am really disappointed in the costumer service. This Home Depot was my go-to hardware store. I just now got back from that terrible experience. I was waiting 20 MINUTES for an employee to open something I needed. I kept on going back and forth to see to some employees if they can help me but they only called on the intercom "someone on aisle *number* for customer service" but NO ONE CAME. Nobody in there had thr key for what I wanted. Bad customer service.
Mar 24th, 2024