Black Mountain, NC Financial Services

Diane, the Personal Banker-Banking Officer at Black Mountain's First Bank, helped me with my account when my computer was hacked. With her knowledge, experience, and utmo ... more

Bad customer service.

office staff is very friendly, courteous and reliable...Mr. Guffey is quite informed, on time and "user friendly!"

I have tried hard to be a First Citizens customer. They don't make it easy though. Nothing has ever been quick about this bank. Most everything I have done has taken a fe ... more

Fast professional and kind

Suntrust in best bank in black mountain.the people there very helpful and nice . i love banking with them it's a wonderful bank.

Every time I pay off my loan it adds .05 cents to my loan. Iv paid off 3 times now. Will never use this bank again. The app to pay loans is junk as well.

Cool

Great customer service, we enjoy working with a local bank.

The man that works nights there with a beard and backwards hat not only uses terrible language in front of customers but is also extremely rude. Both yelling and cursing ... more

I havent actually used their services, but the lady at the desk was extremely friendly when I called to ask her questions. After a more negative experience calling anothe ... more

We were new to the area and were recommended to this firm. Ronnie reviewed our previous year's business and personal tax return and found significant oversight errors, r ... more