Chase Bank

Ryan is always helpful!! Wonderful young man!
Feb 28th, 2024

Wasted my whole lunch break sitting in the lobby waiting to be helped. They never got to me because I had to leave to go back to work.
Oct 22nd, 2022

I recently visited this Chase Branch, and I have to say it was a very good experience (Just that waited little longer than usual to get the help I was hoping for). ! As soon as I walked inside I was greeted by the staff, which was very polite, took my name and told me to wait. After about 20 minutes got the help I came here for. Thanks for the help, so happy Chase is my Bank.
Jul 9th, 2020

I'll give this 2 stars ONLY because the tellers are very friendly BUT the representatives are completely rude, misinformed, and discriminating. As a hardworking African American I walked into this building simply to ask for some service regarding a recent deposit. As soon as I was "greeted" by the representative she not only didn't want to help me but talked down to me as if I've never made a deposit nor been in a bank in my life! Ridiculous.
Sep 30th, 2019

I recently had the pleasure of working with Shawn G Bennet at Webster NY location . I was thoroughly impressed with his professionalism, attention to detail, and dedication to providing exceptional customer service. Shawn G Bennet went above and beyond to assist me with my financial needs, and his wealth of knowledge and expertise in the banking industry was truly evident. Not only did shawn handle my inquiries with efficiency and accuracy, but he also took the time to explain the various options available to me, ensuring that I fully understood the terms and conditions. his friendly and approachable demeanor made the entire process seamless and stress-free. I would highly recommend Highly Shawn to anyone seeking reliable and trustworthy assistance with their banking requirements. his commitment to excellence is truly commendable, and I am grateful for the outstanding service he provided. Thank you, Shawn G. Bennet for exceeding my expectations and making my banking experience a positive experience
Mar 6th, 2024