GameStop

Jonathan Serneo _{on Google}

Dec 18th, 2023

Never preorder from this location. They dont know where anything is.

Tassy Shariff _{on Google}

Dec 14th, 2023

Worst customer Service Ever!!!
I was there on the 19th of this month bought a Tshirt from an Africa American guy, he Rang my item, Asked me if I had an account when I gave him my Canadian number he said sorry we are not connected with the canadian system. So I said its ok just ring me through, used my visa to pay he gave me my item and I left. 2 night before my flight (7Days after) I was packing my belongings only to find out GameStop didn't take off their Ink Tag, I couldn't find my receipt but I do have my transaction showing on my Visa statement. So I went in, in hope they would help me out.
The black girl on shift today was also working on the 19th, so I approached her and explained to her my situation. She literally started making up lies like, we don't sell shirts with Ink tags, we don't have the magnet to disable it, then she lied and said I am new when she was there and I saw her sell an Xbox console to a customer. I SHOWED her all the shirts in the store has tags so how can she just make up one lie after another.
She has the audacity to call me out, as if it's stolen. I said to her to check her camera date December 19th to verify my purchase, she wasn't interested, I told her to look up my credit card to find the transaction and she said no, I ask her if I can get the phone number for the head office and she said I don't know. How can you work for a company and not even know their head office phone number. Simply they were not willing to help. I've never seen an employee that ignorant and lazy in my life. All they needed to do is Verify the transaction by looking up the receipt using my Visa and if needed to... they can go back and review their camera's.
They escalated it so much that cops had to be called just so we can get the phone number of the head office.
Lame.... congratulations for having Zero Customer service knowledge

Noor Miah _{on Google}

Dec 11th, 2023

This is not a location you ever want to visit. All the Employees are very rude