Broadview Federal Credit Union

Hours

Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 5:00 PM

Chamber Rating

3.9 - (16 reviews)
8
4
1
0
3
Read Our 16 Reviews

Chamber Rating

3.9 - (16 reviews)
8
4
1
0
3
  • Tiffani Linney

    Terrible service. The only reason I stay with this credit union is the amount of years I have in. The reps are horrible, they do not process requests, they don't understand the app given to customers to use, you have to wait 7 to 10 days for a card.....like get up to speed. Their transactions do not post correctly. If you are looking for a credit union don't go here
    Dec 9th, 2023

  • Angela Byrd


    Dec 7th, 2023

  • Amira Lazraus

    Terrible service! Went there are there were two ladies talking to each other as if they were on break. Tired of standing there, I asked if I could be assisted. With an annoyed face, they told me to just wait and continued carrying on their PERSONAL conversation. In the end, I sat down and waited 15 minutes while one lady was on the phone with who seemed like a boyfriend and the other one was just on her phone. I am closing my account!!
    Oct 3rd, 2023

  • D Scott

    This branch is temporarily closed. SEFCU will likely ask Google to change it back to open; they have a habit of doing this. Do not believe the lies. Do not rely on this Google listing for whether this branch is open. Furthermore, we drove to the other side of town where there was only one teller who had to remote to another teller by video? Seriously inefficient.
    Nov 13th, 2022

  • Calvin Davis

    Love them for the way they do business, the only problem i have at the moment. Is why and when will the downtown office reopen it's becoming very inconvenient doing business at only one office being fully open.
    Jun 13th, 2022

Read Our 16 Reviews

About
Broadview Federal Credit Union

Broadview Federal Credit Union is located at 401 S Salina St in Syracuse, New York 13202. Broadview Federal Credit Union can be contacted via phone at 800-727-3328 for pricing, hours and directions.

Contact Info

  •   800-727-3328

Questions & Answers

Q What is the phone number for Broadview Federal Credit Union?

A The phone number for Broadview Federal Credit Union is: 800-727-3328.


Q Where is Broadview Federal Credit Union located?

A Broadview Federal Credit Union is located at 401 S Salina St, Syracuse, NY 13202


Q What is the internet address for Broadview Federal Credit Union?

A The website (URL) for Broadview Federal Credit Union is: https://www.broadviewfcu.com/


Q How big is Broadview Federal Credit Union?

A Broadview Federal Credit Union employs approximately 20+ people.


Q What days are Broadview Federal Credit Union open?

A Broadview Federal Credit Union is open:
Friday: 8:30 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 5:00 PM


Q How is Broadview Federal Credit Union rated?

A Broadview Federal Credit Union has a 3.9 Star Rating from 16 reviewers.

Hours

Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 5:00 PM

Ratings and Reviews
Broadview Federal Credit Union

Overall Rating

Overall Rating
( 16 Reviews )
8
4
1
0
3
Write a Review

Tiffani Linney on Google

image Terrible service. The only reason I stay with this credit union is the amount of years I have in. The reps are horrible, they do not process requests, they don't understand the app given to customers to use, you have to wait 7 to 10 days for a card.....like get up to speed. Their transactions do not post correctly. If you are looking for a credit union don't go here

Business Response on Google Dec 17th, 2023
Tiffani - We regret to learn of the series of recent negative experiences that have impacted your banking with Broadview, and have forwarded your feedback to our Member Experience team for further review and outreach. If you require any immediate assistance with your accounts, please contact us at 800-727-3328. Thank you.

Angela Byrd on Google

image


Amira Lazraus on Google

image Terrible service! Went there are there were two ladies talking to each other as if they were on break. Tired of standing there, I asked if I could be assisted. With an annoyed face, they told me to just wait and continued carrying on their PERSONAL conversation. In the end, I sat down and waited 15 minutes while one lady was on the phone with who seemed like a boyfriend and the other one was just on her phone.
I am closing my account!!

Business Response on Google Nov 6th, 2023
Hi Amira, we regret to hear of your recent negative experience and have shared your feedback with branch leadership for further review. We will reach out to you soon to learn more about this visit and address with staff accordingly. Thank you!

D Scott on Google

image This branch is temporarily closed. SEFCU will likely ask Google to change it back to open; they have a habit of doing this. Do not believe the lies. Do not rely on this Google listing for whether this branch is open. Furthermore, we drove to the other side of town where there was only one teller who had to remote to another teller by video? Seriously inefficient.


Calvin Davis on Google

image Love them for the way they do business, the only problem i have at the moment. Is why and when will the downtown office reopen it's becoming very inconvenient doing business at only one office being fully open.


Load More Reviews

Overall Rating

Overall Rating
( 16 Reviews )
8
4
1
0
3

Write a Review

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