Schenectady, NY Financial Services

None

Help a certified check for over a week

as long as you don't mind you banking info can end up on the dark web, I was notified with in hours from my other bank my personal information was comprised

Ive been going to Stewarts my entire life and have never came across someone so rude. Every time I walk in she makes me wait for her to do something but someone else wal ... more

Friendly staff. Great neighborhood store

Dirty

Great ice cream Mounds coconut.

I love going to this Stewart's more than Nott terrace Stewart's

Brianna was obviously having a horrible night. I came in at 9:30, Tuesday night. 1/30/24. Two customers in the store, so not a real busy time. I waited patiently as the o ... more

Kristen Dufek changed my mind about banks. She was very helpful! Recommend this bank over many nearby banks!

Love the staff all great, my go to Stewarts

Positive: Professionalism, Responsiveness

This is not the employees fault but this location has turned into a hangout for the middle and high school kids. It impossible to park after school hours without being bl ... more

I cant say enough nice things about the manager and staff of this branch. Theyre incredibly helpful whenever I need them. 5 stars isnt enough!

We had such a nice experience with Steve Lalloo who was our personal banker. He helped us open our bank accounts and answer a lot of questions, extremely professional and ... more

Hot and iced coffees. Places to sit and snack. Hot and cold to grab anf go soups subs and snacks and if coursr ice cream and essential groceries.

Ease of shopping

The teller Persash can't count. Was depositing money in my daughter's account she counted the first time said $140 I shook my head no, she counted again $104 she said you ... more

Best coffee in the world

A white woman and black woman was smoking a cigarette in the store. While I was trying to buy something. This is very unprofessional as the smoke was hitting me in my fac ... more

This goes for All, free air yes, 99% of the time the air pumps don't work properly.

Staff were super nice, friendly, & helpful

$3 atm fee

no 24 hour call service to help with card holds on weekends. I have no money or access to my account till Wednesday. idk how i will afford life.

I love this branch. Everyone there is so helpful. They always help me get through any and all stressful situations with care and professionalism

Very friendly and professional service.

I'm normally not one for negative reviews but the tellers could be a little friendlier at this location...

Their app fails so often. I am moving away from their incompetence asap.

I was told the restroom did not work when I asked to use it. Not even a minute later the male employee that refused to let me use the restroom let another customer right ... more

Worst bank ever had some minor over draft fees with them that they reported as bank fraud which is making it so not one bank will give me a account that's a very unprofes ... more

Savings and CD rates are abysmal. My interaction with Customer Service when opening accounts or getting help with products were far from satisfactory.

I was beyond grateful for the service i received. Zameer was the person who helped me file my taxes and he was beyond exceptional. He answered all the questions I had and ... more

Not a reflection of the staff whatsoever!!! (hence the two stars I guess) but I simply do not feel safe coming to this location. It's had sketchy patrons a lot of the tim ... more

The key bank on altamonte in Schenectady the staff there a great. There always a smile On there face. Alway willing to help and they Give me the time I need when coming t ... more

Worst experience...waited 15 min. at the drive thru, tellers wouldn't even acknowledge me, finally an employee came to the dive thru window apologizing, never got a recei ... more

Very nice teller well organized

Dom and Shelby are wonderful. They both do a fantastic job!

Tellers seem pleasant enough, but there are NEVER enough of them. Especially on a Saturday. Once in a great while there will be 3 tellers, but MOST of the time there ar ... more

Nicole is the best! Super friendly, professional, and so knowledgeable! Have been coming here for years, and I wont ever go anywhere else! Give this woman a raise!

Very slow. not good service, would not advise banking with them

I loved the woman that prepared my taxes

What kind of operation are you running here? Why would you not cash YOUR OWN check for less than $1000 that you probably see all of the time? It must be my ethnicity and ... more

The customer service here is wonderful. Every person I have ever worked with are so warm. You never feel rushed or as just a transaction. I set up my business account 3 y ... more

The ladies at Altamont ave (across from price chopper) are very nice and sweet. They know their stuff

This was my first experience using H&R Block, and my easiest and most enjoyable experience getting my taxes done in 40 years! I'll be back next year.

That new location look nice, make it easier for people to chase they dont have to travel outside Schenectady to make it way easier and chase is that greatest bank in Amer ... more

Worst bank ever. They approve card transactions on an HSA checking account with insufficient funds just to charge overdraft fees. Its a medical account that gets deposits ... more