Valentin's Clothiers & Custom Tailoring
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3400 Monroe Ave #4
Rochester, NY 14618 - 585-249-0669
Hours
Chamber Rating
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Jennifer D
Valentin is a wonderful man that does great work!
Mar 2nd, 2024 -
C F
Myself and my groomsman got tuxedos here. 2 purchased, 1 rented. While the quality of the tuxedos was fantastic, there was a big lacking on the service/communication side of things (i.e. was never told tuxedos were in, had to keep calling in rather than business keeping me updated, being told things were ready and coming down to find out parts of order werent in yet, constantly telling them one suit is definitely being rented but they continued asking because it was never noted on their end, etc). What was most upsetting, which also goes along with lack of communication, was we were never told that rented tuxedos came from a different company and may look very slightly different than the purchased ones. Which I found out 15 days before my wedding. Not months ago when we purchased all this. I made a point regarding how upset I was about this and in all honesty, if I knew this beforehand, I would have taken my business elsewhere. Theres zero chance I would want one of my groomsmen standing front and center at my wedding looking different. Ultimately, they made the call to cancel the rental and rather order the exact same tux. They took the time to explain why they do this, and while it makes sense, it should have been made aware upfront; again, not 15 days before my wedding. The (purchased) tuxedos look very nice, but beware of potential issues regarding communication and if looking to mix purchasing and renting for major events such as a wedding. I commend them for making this situation right at the end of the day.
Oct 30th, 2023 -
Justin Hoodlet-Carroll
My experience at Valentin's was the best I've had at a tailor in my life. I'm not well-versed in upscale clothing and needed a suit on short notice. He was very accommodating and helped pull it together in a professional and timely fashion. I cannot recommend them enough.
Sep 14th, 2023 -
David Ivanov
Jul 21st, 2023 -
Jessica Felde
Jun 10th, 2023
Contact Info
- 585-249-0669
Questions & Answers
Q What is the phone number for Valentin's Clothiers & Custom Tailoring?
A The phone number for Valentin's Clothiers & Custom Tailoring is: 585-249-0669.
Q Where is Valentin's Clothiers & Custom Tailoring located?
A Valentin's Clothiers & Custom Tailoring is located at 3400 Monroe Ave #4, Rochester, NY 14618
Q What is the internet address for Valentin's Clothiers & Custom Tailoring?
A The website (URL) for Valentin's Clothiers & Custom Tailoring is: http://www.valentinsclothiers.com/
Q What days are Valentin's Clothiers & Custom Tailoring open?
A Valentin's Clothiers & Custom Tailoring is open:
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Q How is Valentin's Clothiers & Custom Tailoring rated?
A Valentin's Clothiers & Custom Tailoring has a 4.7 Star Rating from 51 reviewers.
Hours
Related Categories
Ratings and Reviews
Valentin's Clothiers & Custom Tailoring
Overall Rating
Overall Rating
( 51 Reviews )Jennifer D on Google
Valentin is a wonderful man that does great work!
C F on Google
Myself and my groomsman got tuxedos here. 2 purchased, 1 rented. While the quality of the tuxedos was fantastic, there was a big lacking on the service/communication side of things (i.e. was never told tuxedos were in, had to keep calling in rather than business keeping me updated, being told things were ready and coming down to find out parts of order werent in yet, constantly telling them one suit is definitely being rented but they continued asking because it was never noted on their end, etc). What was most upsetting, which also goes along with lack of communication, was we were never told that rented tuxedos came from a different company and may look very slightly different than the purchased ones. Which I found out 15 days before my wedding. Not months ago when we purchased all this. I made a point regarding how upset I was about this and in all honesty, if I knew this beforehand, I would have taken my business elsewhere. Theres zero chance I would want one of my groomsmen standing front and center at my wedding looking different. Ultimately, they made the call to cancel the rental and rather order the exact same tux. They took the time to explain why they do this, and while it makes sense, it should have been made aware upfront; again, not 15 days before my wedding. The (purchased) tuxedos look very nice, but beware of potential issues regarding communication and if looking to mix purchasing and renting for major events such as a wedding. I commend them for making this situation right at the end of the day.
Justin Hoodlet-Carroll on Google
My experience at Valentin's was the best I've had at a tailor in my life. I'm not well-versed in upscale clothing and needed a suit on short notice. He was very accommodating and helped pull it together in a professional and timely fashion. I cannot recommend them enough.
David Ivanov on Google
Jessica Felde on Google
Overall Rating
Overall Rating
( 51 Reviews )Write a Review
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