NTY Clothing Exchange Pittsford

Lightly used
Dec 16th, 2023

I've read all of the previous reviews and for some reason; I decided to drop some things off to see if they would purchase. It took them 5 and a half days to look through the my items. After the wait they offered me $10 for a Kate spade purse. They said the reason they passed was due to age yet all the items were bought within the last year. When I was looking around there, the items were older than the stuff I brought in.
Nov 26th, 2023

If you are interested in thrifting as a young person this place is not a good thrift store for you. It is not suitable for young people. There is not that much of high end brands and there is not that much stylish clothes. You can check out their facebook page for yourself :)
Nov 3rd, 2023

I always find something in this thrift shop! Cute workout clothes & name brand bags! The girls behind the front desk are super friendly & helpful. :)
Jun 9th, 2023

NTY "lost" my items and I had called multiple times throughout a span of two weeks to try and locate my things. Every time I called I was connected to someone different, who said the same thing that "they couldn't find my things but they would give me a call tomorrow." When in fact no one ever called or reached out to me. It was me calling almost every day to try and locate my items. I finally got ahold of the owner, and she said they "lost" my items and they could only offer me $28 (the most I received for a buy in the past). She also said that my items were "all passes", but when I look on their website I see items that I dropped off listed for sale. The owner is very rude and has insulted me over the phone multiple times. I would not recommend dropping your clothes off or shopping here. The amount they offer you for your things is not remotely close to what they are worth. Additionally, they lie and state that they "lost" your items, but then list them for sale without compensating you. Some would call that stealing...
Feb 9th, 2024