Chamber of Commerce

      Canandaigua National Bank & Trust

      ( 16 Reviews )

      Canandaigua National Bank & Trust
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      Hours

      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.4 - (16 reviews)
      7
      3
      1
      0
      5
      Read Our 16 Reviews

      Chamber Rating

      3.4 - (16 reviews)
      7
      3
      1
      0
      5
      › ‹
      • Adriansito B (Adri)

        The greeting "SHOW YOUR PHOTO I.D. TO THE CAMERA!!!" they do their job right, customer service is not there. Avoid this branch!
        Jan 18th, 2024

      • Gerry Hurley


        Oct 7th, 2023

      • Mark Chaplin

        Great local bank! Very helpful staff!
        May 9th, 2023

      • Rebekka Cranmer

        Love the other branches and never had an issue. Went to this branch because it was on my way home to get some paperwork notarized. The lady that helped me was very rude and made me feel like I was an inconvenience. I called ahead to make sure they had someone on staff and even asked if I had to make an appointment (they said no just walk in).
        May 5th, 2023

      • faysil2012

        The person who check ID on the camera need to learn how to talk to people I when in today I walk in with my friend who did show his ID but he ask me do you have ID I show him and then instead of saying please show your ID in the camera even you with someone he said next time you spose to show your ID his tone was rude this is the only location is weird people they stairs at you like you owe them something retrain your people branch manager and assistant manager be more friendly and show your team member how is done, I do lots of business with Cnb and refferal people to CNB but this location need new staff and better people so they can treat every one the same way.
        Nov 26th, 2022

      Read Our 16 Reviews

      About
      Canandaigua National Bank & Trust

      Canandaigua National Bank & Trust is located at 210 Alexander St in Rochester, New York 14607. Canandaigua National Bank & Trust can be contacted via phone at 585-568-8585 for pricing, hours and directions.

      Contact Info

      •   585-568-8585

      Questions & Answers

      Q What is the phone number for Canandaigua National Bank & Trust?

      A The phone number for Canandaigua National Bank & Trust is: 585-568-8585.

      Q Where is Canandaigua National Bank & Trust located?

      A Canandaigua National Bank & Trust is located at 210 Alexander St, Rochester, NY 14607

      Q What is the internet address for Canandaigua National Bank & Trust?

      A The website (URL) for Canandaigua National Bank & Trust is: https://www.cnbank.com/Your_Bank/Locations/Branch_Pages/Rochester_NY_Bank_-_Alexander_Park/?utm_source=google&utm_medium=business-listing&utm_campaign=rochester-alexpark

      Q What days are Canandaigua National Bank & Trust open?

      A Canandaigua National Bank & Trust is open:
      Saturday: 9:00 AM - 1:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM

      Q How is Canandaigua National Bank & Trust rated?

      A Canandaigua National Bank & Trust has a 3.4 Star Rating from 16 reviewers.

      Hours

      Saturday:
      9:00 AM - 1:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      Canandaigua National Bank & Trust

      Overall Rating

      Overall Rating
      ( 16 Reviews )
      7
      3
      1
      0
      5
      Write a Review

      Adriansito B (Adri) on Google

      image The greeting "SHOW YOUR PHOTO I.D. TO THE CAMERA!!!"
      they do their job right, customer service is not there.
      Avoid this branch!

      Business Response on Google Jan 18th, 2024
      Hi Adri,

      Sorry for the delay in response. We have been trying to reach out to you to resolve this issue. Feel free to reach out to the CNB branch if you have any more concerns and questions or call Customer Call Center. A member of our team would be happy to help you. You can reach out to team at (585)-394-4260 or at our toll-free number (800)-724-2621, between 8am-8pm EST Monday through Friday or 9am-1pm EST on Saturday and Sundays.
      Have a wonderful day.

      -CNB Social Media Team

      Gerry Hurley on Google

      image

      Mark Chaplin on Google

      image Great local bank! Very helpful staff!

      Rebekka Cranmer on Google

      image Love the other branches and never had an issue. Went to this branch because it was on my way home to get some paperwork notarized. The lady that helped me was very rude and made me feel like I was an inconvenience. I called ahead to make sure they had someone on staff and even asked if I had to make an appointment (they said no just walk in).

      faysil2012 on Google

      image The person who check ID on the camera need to learn how to talk to people I when in today
      I walk in with my friend who did show his ID but he ask me do you have ID I show him and then instead of saying please show your ID in the camera even you with someone he said next time you spose to show your ID his tone was rude this is the only location is weird people they stairs at you like you owe them something retrain your people branch manager and assistant manager be more friendly and show your team member how is done,
      I do lots of business with Cnb and refferal people to CNB but this location need new staff and better people so they can treat every one the same way.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 16 Reviews )
      7
      3
      1
      0
      5

      Write a Review

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