Rochester, NY Truck Rental Agency

I have rented trucks from multiple enterprise truck rental locations, always with an excellent experience. This location was just more of the same! Great customer service ... more

Great customer service.

Great customer service.

they service our trucks. they perform janky repairs and can't even be bothered to push the inspection plugs back into our maxi chambers when they service our equipment.

They seriously couldve used another person working there as we were held up for half an hour while the one person helped somebody else who needed to tow a car. This made ... more

Took 2 weeks to get a receipt. Bill was over $100 more than rental agreement. Questions asked with no answers or reasoning for increase. Terrible response time. Van was f ... more

We came in with a problem with def system problem with it not doing regeneration, and they fixed in three hours. They are good people. I appreciate them so much, got ... more

Rob and the ladies in that office (Ajax)is Awesome Sauce!!! They check up on you, correct any errors asap (if there is one). I had a small one and they not only handled i ... more

Helpful staff.

Great service

As delivered. No complaints. Staff was really accommodating.

Great customer service,

Leaving a review for my husband Jim. He has had wonderful service from Ryder Truck Rental on Jefferson Rd for his business Ratchet Solutions. Everyone there is extremely ... more

Very friendly people. Easy to work with.

Lady seemed to be drunk out of her mind, was absolutely miserable from the second I walked in. Took a half an hour just to rent a car dolly. Whole place smelled like a ba ... more