Kimlin Energy

Jun 30th, 2021

Kimlin took 5-months to diagnose an issue with my hot water which took Kosco a 5-minute call to do the same. They charged me for service calls during which the man said he does not work on propane and sent another serviceman, I got charged for both. Then I got charged for each misdiagnosis, I spent over $400 on labor/ parts, hours of phone calls and service calls, to still not fix the problem until Kosco confirmed the last diagnosis in 5 minutes. 5 months of losing hot water and They're solution was to remove the service fee but they will not provide service to my account. I am happy to not use their service when they want to charge $400 for a $40 expansion tank. They still have not gotten the job done 5 months later. if I could give them zero points, I would. Last year, despite being on automatic delivery, I ran out of propane 3x and several more times where I had to call to ask them to come out because I was getting low. It seems many other customers have had the same issue. They finally corrected this by placing a meter at the unit to tell them when to come out. Customer service was rude, and took several different people to finally get this straightened out, and refunded on emergency calls when my propane heat ran out in mid-winter (despite having prepaid and on automatic delivery.)
Aug 1st, 2020

Oct 28th, 2019

Oct 15th, 2019

horrible service greedy money hungry company
Oct 9th, 2019