Reinhardt Brucker | Howard Hanna Pittsford Monroe

All of the agents in this office are polite and professional. They put their clients’ interests first.
Jun 18th, 2021

Great service sold my house in 1 day. Day before closing buyer wanted something removed called realator up he was at the house in 20 minutes. Problem resolved.
May 4th, 2020

Sep 30th, 2019

Mar 2nd, 2018

I had a terrible buying experience with Howard Hanna Realty Services Pittsford, who received a $9,600 commission to serve as my "buyer's agent" in a recent home purchase in addition to representing the seller for an additional $9,600. While brokers and agents have an "ethical" and contractual obligation to 'represent the interest of and advocate on behalf of the buyer', that was not my experience with the HH Pittsford agent, who minimized and dismissed my concerns about discrepancies with her property description along with issues regarding the property condition and the need for repairs and maintenance. In addition to expressing my concerns directly to the HH agent, I also shared my concerns with the HH Pittsford broker and HH NY president but never received a response. This speaks volumes as to how Howard Hanna views clients as just another 6% commission. As a result, I recommend that home buyers avoid using the seller's agent as well as the seller's listing firm to represent you as a "buyer's agent" for an easy 3% commission. This "dual agent role" is filled with conflicts of interests in an industry that demands high commissions and often provides little value to buyers. Buyers and sellers should also consider the growing trend of buying and selling houses directly via Zillow and personal websites and also listing your house with a flat fee MLS service. Finally, keep in mind the 6% realtor commission that you pay is baked into the purchase price and as a result increases your property assessment and property & school taxes for future years. Serious consideration should be given to directly hiring quality consultants (eg. legal, appraisers, home inspectors, home stagers, contractors) that will provide you with what you want in the house preparation and the buying and selling process. These alternatives to using realtors can be substantially less costly, won't increase your future taxes and often will be more desirable to both buyers and sellers.
Jan 17th, 2018