BestSelf Behavioral Health

Chamber Rating

Verified Member
2.8 - (9 reviews)
3
0
2
0
4
Read Our 9 Reviews

Chamber Rating

Verified Member
2.8 - (9 reviews)
3
0
2
0
4
  • J S

    This company shows no effort in providing support groups for LGBTQ adults 26 and older and same goes for support groups for 26 and older transgender people. These groups should be open to the public not just patients. If they ever decide to do groups. I hear the CCO on the radio 88.7 FM. This is my message to your company.
    Aug 1st, 2023

  • Ryan Sullivan

    Honestly loved my provider here. He was great for the time I went. I went from October '22 to May '23. Availability is incredibly scarce and for people working 9 to 5 jobs you'll not get the mental care you likely need. Weekly appointments are near to impossible to get. On average in my time going, appointments were 2/4 weeks spread apart and after a while I felt as though no growth occurred likely due to so many people taking up the time of the workers there. I think the people care there for their patients but cannot give them the time and the attention they need to make lasting differences. And my one attempt at getting a psychiatrist was canceled 4+ times in 2/3 month span leading me to look elsewhere. Felt it was time to post this to give people some clarity. Also, with the new billing system, it has become a nightmare of sorts to get anything accomplished and corrected.
    Jul 26th, 2023

  • Sue Knott

    Very accommodating. Not sure why others have complained of cancelled appointments, perhaps specific providers have had availability/health/absence problems, but have had no problem with appointments. Caring staff. You are not going to be able to call your doctor in the middle of the night or anything like that, but doctors, nurses, and counselors have been conscientious. They do seem super busy.
    Jun 28th, 2023

  • Nicole Wagner

    i would not recommend to anyone who is having a hard time with their mental health.
    Jun 22nd, 2023

  • Jenna B


    Jun 13th, 2023

Read Our 9 Reviews

About
BestSelf Behavioral Health

BestSelf Behavioral Health is an innovative organization formed through the merger of Child & Adolescent Treatment Services and Lake Shore Behavioral Health in June 2017. Both organizations served this community for a combined 120 years and are proven leaders in innovative delivery of behavioral health services in Western New York. Our shared reputation and stellar delivery of quality care in the community, led the Boards of Directors of both organizations to the creation of what is now the largest community-based behavioral health organization serving children and adults of all ages in Western New York.No matter how old you are, where you live in Western New York or what challenges you’re facing—BestSelf Behavioral Health can provide you and your family with the innovative and evidence-based services you need, along with a personal and caring approach that will help you feel respected, valued, confident and hopeful. We are proud to offer numerous locations that provide all of the mental health and substance use disorders treatment and rehabilitation services you need. Our Certified Community Behavioral Health Clinics (CCBHC) are part of a new concept in outpatient care that is designed to improve overall health by caring for the whole person, better integrating behavioral health care with physical health care and increasing the use of high-quality, evidence-based practices.BestSelf Behavioral Health also offers a wide range of programs and services to meet the community’s needs including but not limited to education and vocational supports, mobile mental health and substance use disorder services, homeless outreach and housing, community and school-based programs; and a best practice model Child Advocacy Center that works with law enforcement and medical, mental health and child protection professionals to help children and their families with a single, child-friendly, coordinated response during and after a significant trauma.

Contact Info

Questions & Answers

Q What is the phone number for BestSelf Behavioral Health?

A The phone number for BestSelf Behavioral Health is: (716) 391-5700.


Q Where is BestSelf Behavioral Health located?

A BestSelf Behavioral Health is located at 3176 Abbott Rd, 800, Orchard Park, New York 14127


Q What is the internet address for BestSelf Behavioral Health?

A The website (URL) for BestSelf Behavioral Health is: https://www.bestselfwny.org/


Q How is BestSelf Behavioral Health rated?

A BestSelf Behavioral Health has a 2.8 Star Rating from 9 reviewers.

Ratings and Reviews
BestSelf Behavioral Health

Overall Rating

Overall Rating
( 9 Reviews )
3
0
2
0
4
Write a Review

J S on Google

image This company shows no effort in providing support groups for LGBTQ adults 26 and older and same goes for support groups for 26 and older transgender people. These groups should be open to the public not just patients. If they ever decide to do groups. I hear the CCO on the radio 88.7 FM. This is my message to your company.


Ryan Sullivan on Google

image Honestly loved my provider here. He was great for the time I went. I went from October '22 to May '23. Availability is incredibly scarce and for people working 9 to 5 jobs you'll not get the mental care you likely need. Weekly appointments are near to impossible to get. On average in my time going, appointments were 2/4 weeks spread apart and after a while I felt as though no growth occurred likely due to so many people taking up the time of the workers there. I think the people care there for their patients but cannot give them the time and the attention they need to make lasting differences. And my one attempt at getting a psychiatrist was canceled 4+ times in 2/3 month span leading me to look elsewhere. Felt it was time to post this to give people some clarity. Also, with the new billing system, it has become a nightmare of sorts to get anything accomplished and corrected.


Sue Knott on Google

image Very accommodating. Not sure why others have complained of cancelled appointments, perhaps specific providers have had availability/health/absence problems, but have had no problem with appointments. Caring staff. You are not going to be able to call your doctor in the middle of the night or anything like that, but doctors, nurses, and counselors have been conscientious. They do seem super busy.


Nicole Wagner on Google

image i would not recommend to anyone who is having a hard time with their mental health.


Jenna B on Google

image


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Overall Rating

Overall Rating
( 9 Reviews )
3
0
2
0
4

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