Staples

Absolutely horrible experience everytime I come here. Im usually here to pick up packages and I need to wait atleast 5 mins for someone to even attend to me. Half the employees working here have no clue where to find packages and process their checkout. I wrote this review today because Ive had to wait for 20 minutes and when I asked whats happening they said hold up ! Its only 3 of us man. Then a few minutes later another another rep. came by and asked how can I help you ? to which I replied Ive been waiting for like 20 mins for my pick up and all she said was Alright and immediately switched to another customer I would strongly advise to find an alternative for your needs.
Feb 4th, 2024

I waited in the line for my paper order, got told to get it from the back, to wait in line again to pay. While waiting to pay the box that holds my paper broke. Now 2 out of the 3 times Ive been there the box has broken. Im a little confused as to why a store that specializes in copy and paper wouldnt have a box that can hold paper. When I expressed my frustration to the cashier she showed zero interest in my complaint. Which made my frustration grow.
Dec 16th, 2023

Walked all the way here to pick up one item and was flat out ignored for several minutes because everyone was too busy doing their closing duties. The person who ended up having to help me was the one who was right in front of me who had been stamping envelopes that couldnt wait for a live customer. Asked three times to be helped and got passed back and forth because no one wanted to get up or make eye contact. Then Envelope Guy HAD to ring me out and said I didnt pay, when I had paid via PayPal already in order to place the pick-up order. When I said I paid and showed my receipt he said no big deal just take it Im not gonna check. I left so irritated. Everyone needs customer service experience and training as a general life skill. How you treat other people goes a long way.
Dec 1st, 2023

Needed help with my laptop. David is an awesome tech! Internal component needed. There was an issue with the mic as well. Picked it up earlier today. David explained what was done. Laptop working better than before! Highly recommend this Staples.
Nov 20th, 2023

Huge fan of this staples and David here has helped me multiple times now with my last kinute printing needs. He does a great job, advising me on the paper to use as well as showing me a demo print prior to ensure I m satisfied with the final version. Highly recommend for your printing needs and special thanks for David here
Oct 16th, 2023