New York, NY Ice Cream Shop

Oh dear... delish

Friendly staff, delicious cookies

Kyle and Shah were 10/10, great service

The employees are extremely rude at this location. Stay away. Vegetarian options: Vegan cookies available

Great custom-made ice cream place. Healthy and delicious ice cream.

I just want to give this store a shout out! Besides the usual yumminess of 16 Handles and all the flavors and toppings, the person working here took extra care to provide ... more

I've never been there but from what I saw on their website, the ice cream looks good

Went there for frozen yogurt. Overall a good experience and the taste of the different flavors was okay. I feel they could have a larger variety of flavors given the size ... more

Nice service

Nice staff and great freeze!

Got the super green freeze with some fresh delicious toppings (strawberries and pecan praline). Healthy sub for frozen yogurt. Sooo good! The staff was very helpful as it ... more

And employee (Roberto) is very kind and accommodating

Food was fine but staff was needlessly aggressive and rude. We visited yesterday (Sunday night) spent >50$ on cookies and immediately after the transaction the cashier in ... more

There are so many vegan and kosher choices! Sample cups are by the toppings bar. I tried vegan: oat chocolate, mango, and rocket pop. Ended up with mango and chocolate wi ... more

Hi I just went in to day for a nice ice cream for my son who just have a surgery since ice cream makes him happy, but I have the worst experience with the lady who attend ... more

I'm very upset. I walked in just now at 9:15 pm and they told me I couldn't order ice cream because they were closed while it says on the net that they close at 11pm. I w ... more

Do not order from here. You will not receive a delivery order. They manage their own deliveries if you submit an order through DoorDash. The customer service representati ... more

1- Food 5/5. Amazing cookies and brownies. They also have soft drinks and milk. 2- Service 5/5. Always friendly and accommodating as possible. Sometimes they are out of c ... more

Looks good. Cant wait to try

The cookies are really good. Also, you are able to schedule deliveries ahead of time for special occasions. Its a nice alternative to spending a whole bunch of money on g ... more

I love that this place is opened so late, I have not been to one of these places in a while, I feel as though the cookies got smaller. They are still good I love the fact ... more

Epic fail

Terrible service - demands customer leave immediately after purchasing warm cookies on a bitterly cold evening. Not worth the trip.

Terrible. The only reasons I give 2 star is variety of toppings. I am not a froyo expert so take with a grain of salt. Consistency was not good. Almost too frozen, icy. H ... more

they got rid of the free samples

The ice cream was not even an ice cream. It felt like I was eating salt only. It tasted terrible. We had DIY, cookie cream sundae, and cookie cream swirl. The cookie crea ... more

I ordered 7$ cereal milk cup, and it tasted so gooood even though i didnt added any topping. Cuz lowkey i thought it would just taste like normal vanilla ice-cream just b ... more

This place was so fun to visit

I'd been excited to visit but it was a big disappointment. The web page for this location listed a lot of flavors they didn't actually have. We ordered the mini vermonste ... more

I have to say I was disappointed. I had looked on the website and seen the beautiful pics of the cheesecakes and macarons but what I saw in the shop was nothing like thos ... more

(Translated by Google) The staff was so friendly. Thanks to you, I'm happily eating ice cream! I want to come again next time !! I have a good memory in New York !! (Orig ... more

Just tried the cereal ice cream, definitely a must try!!

The staff are(is?) kind and the sweets are really good! Most seem to have a savory aspect to complement the sweet

Way too expensive. Severely short on options. The spot is very, very small. Granted everything in this area is small. Space is at a premium. For me, this makes for a very ... more

didn't let me use the bathroom she is like u gotta buy something get the out here

This McDonald's isn't really good. I came in to buy one drink that costs about 4 dollars. First it took them a few minutes for someone to come up to take my order. Then I ... more

Bueno

LISTEN UP.. PRETEND LIKE YOU ACTUALLY GIVE A S##T ABOUT YOUR JOB... CUSTOMERS ARE THE REASON WHY YOUR BILLS ARE PAID... TOURIST OR LOCAL... DONT COME HERE

Retro interior delicious desserts. Recommend crack pie.

The desserts are decent but got halfway through eating my cake slice and realized there was a dead bug in the box (see photo). Not sure if these are boxed on-site or else ... more

Excellent one

I ordered a NYE ice cream cake and had it canceled days before that with the manager telling me it will be refunded but might take time. This was still end of December 20 ... more

They have this weird policy that they put gummy worms only on milkshake. I asked if my brother can get some gummy worms as topping on his ice cream. But noooo. They would ... more

Great ice cream and quiet environment

Milkshake taste bland! Used too much milk!

The workers in the evening time are the BEST and very helpful.

Staff very nice

The staff here are soooooo slow its unbelievable its 4 people waiting on line and they decided to look at cashier receipts so I had to ask ,how long are we going to waite ... more