Walgreens

Everything is locked and there is no staff to service. It is very disorganized. The staff seems clueless and careless.
Jun 15th, 2023

This is for the pharmacy specifically - literally every time I need one of my (necessary for daily life) prescriptions, its somehow a whole song and dance to get the prescription properly filled. Theyve put back prescriptions after calling me one day prior asking if they should when I said they shouldnt, they continue to try and fill prescriptions Ive said I dont need, they tell me incorrect estimated times to fill etc etc. Additionally, every single person that works in this pharmacy has one of the worst attitudes Ive ever come across - including the pharmacists. Go elsewhere if you want decent service.
Jun 13th, 2023

Ive lived in NYC all my life and have been a customer of most the pharmacies Manhattan has to offer. That being said this Walgreens pharmacy has the best customer service and quality of care Ive ever experienced. Led by pharmacists Teniesha and Greg youre in great hands here!
May 26th, 2023

Jan 28th, 2023

Unfortunately a horrible pharmacy experience. The staff take no accountability for their mistakes. My flu shot appt was 5:15, I was waiting in line starting around 5:00p. Two people in front of me were already taking too long and I checked in with the girl with red hair and lash extensions around 5:20-5:25. She told me to have a seat and she'd call me up to fill out paperwork. 1 hour later with no notice, I go up to the same girl to ask on my status. She claimed I never checked in with her. I reminded her I checked in with her one hour ago. She clearly forgot about me and never told the physician. She then claimed "i wasn't in their system" even though I'm showing up on their appt printout located on their desk. After waiting 90 mins for a scheduled appt, I was finally seen by the physician for my flu shot. The physician did apologize and mentioned the clerk never flagged him about my appt. I overheard the clerk talking to the physician claiming her coworker should've helped and checked on the appts. Just take some accountability. I understand when its a busy rush period, some mistakes can happen. Its unfortunate that she just couldn't admit she made a mistake. She did not take any accountability. She can check the store camera footage. The proof is there that I walked in before 5:15p, spoke to her, and waited way too long to be seen. I waited 90 mins because she failed to do her job right. The actual vaccine room is also not sanitary. There are wrappers all over the floor from past band aids. Avoid the pharmacy here if you can. Super unprofessional.
Dec 3rd, 2022