Mazda of New Rochelle is located at 1 E Main St in New Rochelle, New York 10801. Mazda of New Rochelle can be contacted via phone at 914-826-8100 for pricing, hours and directions.
Contact Info
914-826-8100
Questions & Answers
Q What is the phone number for Mazda of New Rochelle?
A The phone number for Mazda of New Rochelle is: 914-826-8100.
Q Where is Mazda of New Rochelle located?
A Mazda of New Rochelle is located at 1 E Main St, New Rochelle, NY 10801
Q What is the internet address for Mazda of New Rochelle?
A The website (URL) for Mazda of New Rochelle is: http://mazdaofnewrochelle.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
Q What days are Mazda of New Rochelle open?
A Mazda of New Rochelle is open: Monday: 9:00 AM - 8:00 PM Tuesday: 9:00 AM - 8:00 PM Wednesday: 9:00 AM - 8:00 PM Thursday: 9:00 AM - 8:00 PM Friday: 9:00 AM - 6:00 PM Saturday: 9:00 AM - 6:00 PM Sunday: 12:00 PM - 5:00 PM
Q How is Mazda of New Rochelle rated?
A Mazda of New Rochelle has a 4.5 Star Rating from 2866 reviewers.
Two days after purchasing my car from Mazda's used car dealership, my battery died. I called up the dealership and they directed me to Mazda of New Rochelle's service department. Chris was the rep who helped with my car getting checked, although I had to keep it there overnight. He made sure I had a ride to the Metro North. One thing, I was not pleased with is not getting updates from Chris. I had to call for updates myself.
Once, I picked up my car, all was well. They sent me a video showing how they checked my car and my battery passed.
Overall, I am pleased with the service and the used car team!
Business Response on GoogleApr 10th, 2024
Hi Chantel,Thank you for sharing your experience with us. We apologize for the inconvenience of your battery issue but are glad to hear that Chris from Mazda of New Rochelle's service department was able to assist you and ensure your car was checked thoroughly. We appreciate your feedback regarding updates and will address this internally for improvement. We're pleased that you are satisfied with the service and the used car team overall. Thank you for choosing Mazda.
Lauren Mason on Google
Worst place. Just annoying to deal with start to finish!!! I purchased my car here which was a pain!!! Salesman Jose was damn near unreachable half the time. Today (almost a full year later) I went for my scheduled appointment to replace my Key fob. When I initially contacted them over the phone, I was provided with a quote of $290 (including programming and tax) for the replacement of my key fob. However, upon arriving at the dealership, I was slapped in the face with the actual charge being $389nearly $100 more than the original quote. I called the shop while there and was given yet another quote that was completely different. Same car year model 3 different prices. So nothing is set they charge what they want. Also EVERYTIME Ive been there no one seems genuinely interested in assisting customers (especially in service) Employees passed the responsibility back and forth among themselves, treating it almost as a game. As a customer, I expect a higher level of service and accountability. The guy who took my car to the service area had chips all over his mouth and leaned into my window so close to my face I could have kissed him. Just ridiculous place I will be finding another Mazda dealership for all my future needs for sure.
Business Response on GoogleApr 10th, 2024
Hi Lauren,We apologize for the frustration you have experienced. Maintaining transparent and consistent pricing, along with attentive customer service, is a priority for us. Your feedback is valued, and we will internally address the issues raised to make necessary improvements. Please feel free to reach out to our Service Manager at (914) 826-8100 if you’d like to further discuss your concerns. We appreciate you bringing this to our attention and apologize for any inconvenience caused.
Crystal Martinez on Google
Wonderful experience at Mazda New Rochelle!!! The salesmen Ross was excellent and patient as I searched for the vehicle I wanted. I love my new car!!! Thank you all at Mazda for a pleasant experience!
Business Response on GoogleApr 9th, 2024
Hi Crystal! We're thrilled to hear about your wonderful experience at Mazda of New Rochelle! It's fantastic to know that Ross provided excellent and patient service as you searched for your ideal vehicle. Enjoy your new car, and thank you for choosing Mazda. We appreciate your kind words and look forward to serving you again in the future!
fernando hernandez on Google
This is the second time I've bought a car from Mazda of New Rochelle. The experience was fast and pleasant. I'd like to thank Lewis, the car salesman, with the purchase and the rest of the staff for good customer service.
Business Response on GoogleApr 8th, 2024
Hi Fernando,Thank you for your continued trust in Mazda of New Rochelle! We're thrilled to hear that Lewis and our team provided you with another fast and pleasant car-buying experience. We appreciate your kind words and look forward to assisting you again in the future.
David Vazquez on Google
Dumitru was very friendly and patient with the process of buying my new car and was very helpful, Ana wa very friendly and has a great personality and made the process of buying my new car smooth and seamless, thank you so much guys!!!! 10 out of 10 for both of you
Business Response on GoogleApr 7th, 2024
Hi David! Thank you for the great feedback! We're glad Dumitru and Ana provided excellent service at Mazda of New Rochelle. We'll share your compliments with them. If you have any questions, feel free to reach out. We appreciate your business and hope you enjoy your new car!
