Kenneth R. Glass, OD

Mar 10th, 2024

Oct 20th, 2019

Best care and quality!! Highest recommendation.
Jul 22nd, 2018

Had an awful experience here. Both doctors have their wives working here. I've experienced a lot of rudeness from the wives. When I got contacts, Dr. Glass asked his wife to assist me by teaching me how to put contacts in. I had barely made any attempts and she was already very frustrated with me and scolding me. She failed to actually teach me how to use them, so I ended up wearing the samples backward in my eyes for a week and they kept falling out. I lost a day of work b/c my contact fell out at the start of the day. I was so upset. I spent well over $500 out-of-pocket for contacts, glasses, and the exams. When I asked one of the wives for an itemization of the costs, she wouldn't tell me. She just kept repeating how much I owed at that visit. I had the money. She was so nasty to me for even inquiring. Then they accidentally under-charged me by $5 and claimed that I was withholding payment. When I took out of my credit card to pay, she snapped at me and told me how dare I try to pay $5 on credit. I asked if it could wait until the end of the visit, when I would then owe $105 and could put all that on the cc, and she said, "No! You have to pay the $5 now!!" Needless to say, I never returned.
Jan 11th, 2023

Been going to Dr. Glass and his wife Ora for over thirty years! If there's two more competant or nicer people, please let me know.  Honest, patient and caring. Joyce in the office is also outstanding!
Jun 20th, 2013