La Quinta Inn by Wyndham Queens (New York City)

(Translated by Google) The facilities are good, comfortable rooms with views of the city. The super attentive and friendly staff. We were able to leave our bags before check in and also after check out at no cost. The controversial breakfast (Original) Las instalaciones estn bien, habitaciones cmodas y con vistas a la ciudad. El personal sper atento y amables. Pudimos dejar las valijas antes del check in y tambin despus del check out sin costo. El desayuno polmico. Safety: La zona puede parecer complicada pero anduve a diferentes horas de la noche y no paso nada.
Jun 27th, 2023

One of the worst rooms I have ever stayed in a hotel. The question shouldnt be how clean the room is, but how disgusting. I hope they are going to improve this part because otherwise the hotel could be a value-for-money place to stay and reasonably close to Manhattan. For some reason they do not offer breakfast even if they say so on the site. They decided so, but kept it a secret from the customers..... We left two days before our scheduled check-out because we just couldnt spend another night in that room. I am still very frastrated about the fact they do not respect someones health and hygiene. I might not have the money to stay in Times Square, but I demand a descent room to get some rest for $150 per night.
May 27th, 2023

PLEASE DO NOT BOOK THIS PLACE! I booked here to save money since staying in New York is expensive. But if I were to do this again, I'd be willing to fork up the extra hundreds of dollars to stay somewhere else. I booked two nights (Friday and Saturday) through Hotwire and paid upfront for a discount. I was arriving on a red eye flight since I didn't have any other option, so even though I booked Friday to Saturday, I would not arrive until 8am Saturday. When I arrived, I was told that my booking had been canceled and I would NOT get a refund. Apparently they had some "policy" where if you don't check in between 3pm on the first day (Friday) and 7am on the second day (Saturday), your booking is automatically canceled. Even if you pay upfront (which was $345 for two nights). The front desk person told me that if I wanted a room, I'd need to fork up another $300 for one night. I asked to see where it was written in the policies since all I saw in the booking was that check in was after 3pm Friday, and they refused to point me to anywhere it was written, but instead just kept insisting that was the policy. After arguing for a long time and arguing with Hotwire support (which you should also never trust), they eventually gave us the room from our original booking as a "courtesy" and told me that they just wanted me to "go through the process" as a lesson. I finally get to the room, and someone had cut the lamp wire so that there was no light in the room except for one by the door and the bathroom. In addition, the sheets, pillows, and towels were all stained, and there was a hole in the bedsheet. The window was foggy and cracked. I get that it's not a 5 star hotel so I should have lower expectations, and generally, a room condition like this would have been fine with me as I've stayed at some pretty dingy places. But I am not ok with the hotel trying to scam $645 out of me.
May 30th, 2023

Hotwl is now closed and turned into a emergency shelter. No notice given until you go there.
May 20th, 2023

I have a prepaid reservation for nearly $700 and the cancelled my trip for no reason. I got a random email saying my reservation was cancelled. No one at the customer service center could tell me why or how to get my money back. I already gave paid money for other travel plans in NYC. This is very frustrating. Beware of this shady hotel and Do NOT prepay!
May 20th, 2023