Alfa Romeo of Larchmont

Out of all the dealerships that I went to, Thiago DeLima was the most attentive, and knowledgeable. Mike and Thiago were able to give me a decent deal (at the time) for my Stelvio TI. Even though I moved, Thiago doesn't hesitate to answer any questions that I have, and/or reach out to a party that may know the specifics. As for the car, it's been exceptional. The handling, balance, and space is what sold me. Hope everyone is doing well, and staying safe at Alfa Romeo of Larchmont. I send my best.
Aug 3rd, 2021

Was solicited by Thiago through the internet reaching out time regarding incentives available Alfa Romeo was promoting. One of which was the dealership taking over a lease we had on our present car. I was quite upfront regarding the fact that my lease was an Elantra with very low mileage, but it was an Elantra. I said I am sure your dealership would not be interested in that trade in. He assured me there were deals with that as well. When we drove up to Larchmont, Thiago did not offer to show us the various models, was not interested in a trade in as he said this is Larchmont and we sell high end cars. Then why was the story different? Why waste my time. We never got any further than that Worst experience.
Jul 16th, 2021

Mar 23rd, 2021

I have been buying and leasing cars for over 40 years. I just picked up my 2021 Monte Carlo Blue Giulia and I had the best experience ever with my salesman, Thiago DeLima. He was extremely knowledgeable. There was no pressure; he was honest and kept his word with respect to delivery day and time for me to pick up my new car. I highly recommend this dealership and salesman.
Mar 11th, 2021

The absolute WORST experience with this dealership. The sales rep was completely unknowledgeable about different packages and could care less about it. Asked to speak to the manager who came to the phone who was more clueless and rude and stated he just started their 2 weeks ago and that's why he didn't know the cars! That's your job to MANAGE the car dealership! So he abruptly hung up because he couldn't I guess basic questions. I called parent company to let the owner/Gm know about my experience and never received a call back so I called again and after being placed on hold and 7 different people picking up a woman identified herself as a partner finally answered. She right away seemed off and as if she was clueless about her surroundings. I explained in detail the circumstance and defended the workers! I have the calls recorded including the one with this woman and will be placing it on YouTube and all social media so people can hear first hand how they handle customer issues. I hope this place loses business from my reviews and people do NOT support this dealership!
Mar 29th, 2021