LEGOLAND New York Hotel

Victoria _{on Google}

Jan 21st, 2022

When we visited, we were really looking forward to it. It was overall a disappointing experience. Lots of games/rides were closed due to "shortage of staff". The rides took forever because again, due to shortage of staff. Something happened at the bumper cars and they stopped the line to wait for first responders. My suggestion would be to move the family aside for first responders meanwhile people on the line continue to go through. It was a really hot day and the kids were waiting extremely long and were forced to wait even longer because of the incident, I feel like it could have been handled more efficiently. I really hope they improve, we really want to love Legoland NY.

Sirin Hamsho _{on Google}

Jan 20th, 2022

It's good to have a theme park in upstate NY but if you have the option to go to LEGOLAND Florida instead of this then do it. Although the park is big and have a plenty of rides, it's nothing compared to Florida's one.
In Florida it took us four days to do all rides. At this park all rides can be done in half a day! So we didn't really enjoyed it after exploring the Florida's one.
Oh, make sure you try Granny's fries! It's only offered at the theme parks and it's so yummy.

Brenda Smith _{on Google}

Jan 13th, 2022

Everything is NOT awesome!!
Please save your money and go someplace like the Great Wolf Lodge. I went with my daughters and my two grandkids. The craft activities that were promised as part of the sleepover series( since the park is currently closed) did not happen. The Lego activity that was promised consisted of the kids watching an employee build a pirate ship. The pirate ship/ castle play area was fun but kids were running everywhere unsupervised throwing Lego’s at each other and hitting each other with swords. We witnessed many kids being knocked over by bigger kids. There were no employees supervising. It was chaos. The “game” they played with the kids was dumping out a bucket of balls and telling the kids to get them and throw them back in the bucket.
For the one night $400 stay we received dinner and breakfast, both of which were terrible. We all got sick from the food.
The employees were not friendly or helpful. Huge waste of money.