Holiday Inn Express & Suites Buffalo Downtown - Medical Ctr, an IHG Hotel

Stayed here on an airline crew overnight. Great location in theater district. Shout out to Jack who was working front desk in the early morning hours on 4/11. I realized I left an important item in my room after getting dropped off at the airport. I called and Jack answered. Found my lost item and immediately drove it to the airport. Saved my day. Thanks Jack!!
Apr 10th, 2024

Great location, accessible by public transportation, lots of stuff around! Rooms: Nice and big , well lay out Nearby activities: Lots of restaurants, plenty of night life . Safety: No problem for us being around Walkability: Everything is close by , also metro and buses running constantly Food & drinks: Good breakfast
Apr 8th, 2024

B.W was the nicest lady and made everything so smooth after a long trip on the road.
Apr 8th, 2024

One of the worst hotels we ever stayed. We came to Buffalo for a hockey tournament and this hotel was one of the choices given to us. So, the toilet in the bathroom was leaking, and the tank was never full to flush, so, you had to improvise, and then, and this was ever worse, the thermostat wasn't working, so, if you turned the heat on (which was needed, since the temperatures outside were in the 30s and snow flurries), it was going up to 85, so, you had to turn it off overnight. Just a disaster hotel. The staff was not helpful, every day they said they will send someone to fix the issues, well, nobody fixed anything, they didn't send anyone, rude, and unprofessional. As a hockey team manager, I will send my comments to the association to make sure sure this hotel will never be on the list of properties for any sports team.
Apr 9th, 2024

Apr 5th, 2024