Father And Son Appliance Repair

I have no idea how this company has such a good review on Google. I felt that I got ripped off. My freezer wasn't working and Pete came by to take a look. He was in my house for exactly 37 minutes according to my security cameras. The second he walked into the house, he heard President Biden talking on the TV and immediately said "I want to shoot that guy in the f'n head" then proceeded to go on a 10 minute rant about fraudulent voting. He spent a good 15 minutes talking about how garbage the new fridges are and how I should buy a used 20 year old fridge. I honestly don't think he knows how "new" fridges work. My fridge was a Maytag from 2018 and he acted like it was from the future. He's like a repair person stuck in the 1980s. He proceeded to very aggressively attempt to take off the freezer door - took about 10 minutes because he didn't understand the mechanism. I couldn't get the door back in after he left. Looking back, there was absolutely no reason to take off the freezer door. Then he checked the back of the fridge for dust. There was none. He said the fridge can't be fixed and I needed to get a new one. He then said it would be a $100 service charge. When I complained about the cost. He said he worked for over an hour and anyone else would charge me $400. I told him I thought it was unreasonable and he started to curse. My elderly parents were present - I was extremely embarrassed and just wanted him to leave so I paid him and showed him the door. I don't mind paying $100 for someone that couldn't fix the fridge but did a real job in diagnosing the issue. I do mind that he was extremely unprofessional, didn't do any real work or diagnosis, was aggressive, and had an attitude. After this experience, I'm out $100 and now I have to buy a new fridge. What a waste of time and money.
Sep 1st, 2023

My fridge stop getting cold this morning and I called this place to ask for a same day service. Its a Sunday and Peter came in late afternoon/evening after his previous job and he got things done! Im so relieved and very grateful for his service.
Jul 20th, 2023

I think that place does not exist since I called and nothing went to the address where that place is supposedly located and neither
Jun 21st, 2023

Got Peter's (the son in Father & Son Appliance Repair) info via our neighborhood listserv's recommended tradespeople list. Called him Thursday, explained issue that gas oven was not turning on (but broiler and stovetop were). Sent him photos including the model placard. We agreed it was likely the igniter which had gone bad 3 years back. He was here the next day and fixed it! We commiserated over all these modern made-to-break appliances and he gave me some advice - don't use the self-clean - it could possibly melt and mess up the computer module touch screen since the vent is right under it (dumb design i.e. made to break). If any appliance breaks again, we are calling Peter!! Service: Oven repair
Dec 14th, 2022

Had a issue with my GE Oven of course on a Sunday Afternoon, called to see if I could get a appointment during the week, "Pete" the owner answered the call & said he would come over on Sunday Evening.  I was shocked... All in all the repair took about 2 days to get the necessary parts... Oven works great & just in time for thanksgiving Turkey.    Will be using his services again...
Nov 25th, 2022