Chamber of Commerce

      JD Sports

      ( 134 Reviews )

      JD Sports
      • 1 Crossgates Mall Rd N202
        Albany, New York 12203
      •   518-862-4282
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      Hours

      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.9 - (134 reviews)
      68
      26
      17
      5
      18
      Read Our 134 Reviews

      Chamber Rating

      3.9 - (134 reviews)
      68
      26
      17
      5
      18
      › ‹
      • Alberto Marquillo

        In JD Sports store we get some Purple shoes and some caps in this moment remember last year in 2022 The Pittsburgh Steelers Fans are looking those shirts in JD Sports.
        Mar 6th, 2024

      • Jakob Brown

        Worst experience Ive had in a JD. It was better when it was finish line. I got the product I wanted, but the employees did not ask if I needed help, which was always the norm at Finish Line. I had to go to one of the 3 employees standing at the front desk to get assistance. They seemed very uninterested. When upon checking out, the card reader ask if you will leave a survey, and the cashier automatically pushed 9. However I would not have gave a 9. I will not be back to this JD and will order directly online from now on.
        Sep 7th, 2023

      • J Grace

        The service attitude is extremely bad. I took a pair of shoes. At this time, a salesperson directly snatched the shoes and forbade me to try them on, even if it was my size. He took the shoes away and never went again. , Never go to your store!
        Aug 30th, 2023

      • Fred Roberts

        Bad customer service, just walked in the store to buy some sneakers. At least 5 associates all at the register did not greet me or asked if they could help me. I even sat down on the bench for 5 to 10 minutes, still no acknowledgement. Maybe one other person in the st at the time.o I was in the store at least 15 minutes.
        May 8th, 2023

      • Diana Licygiewicz

        Over all it was a ok experience!! The gentleman helped my son and I with the sizes of the shoes and was super nice ( I had to size down so he was back n forth ) BUTTT cashing out I felt very rushed ( and there was no line) she asked if I had a email on file with them? I told her I'm not sure so she asked for it but didn't explain what comes with giving your email. I gave it to her and she said "no you don't have a email on file" n then goes about scanning n giving me my total. I felt that she should of explained into detail what the email was for or if there any points that could lead up to getting coupons also she threw the receipt in the bag ( I usually like to take my receipts) she didn't offer if I wanted my receipt, literally ripped it from the machine thru it in n said ur receipt is at the bottom of the bag.... Do better with the cashiers. We as customers should feel comfortable and welcome not being rushed n when cashing out ----> drinks at the register looks very unprofessional and everyone on there cell phones is just a bad vibe
        Mar 19th, 2024

      Read Our 134 Reviews

      About
      JD Sports

      JD Sports is a leading retailer of fashionable sportswear and sneakers, combining globally recognized brands such as Nike, adidas, Jordan, Champion, Vans and The North Face with strong own brand labels such as Pink Soda Sport and Supply & Demand.

      Contact Info

      Products

      • Sneakers
      • Sportswear
      • Accessories
      • Clothing

      Brands

      • Nike
      • adidas
      • Jordan
      • Champion
      • Fila
      • Birkenstock
      • The North Face
      • Lacoste
      • Supply & Demand
      • New Balance
      • Pink Soda Sport
      • Reebok
      • Timberland
      • Converse
      • Vans
      • Siksilk
      • On
      • Crocs
      • Brooks
      • Sonneti
      • New Era

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • DISCOVER
      • KLARNA
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for JD Sports?

      A The phone number for JD Sports is: 518-862-4282.

      Q Where is JD Sports located?

      A JD Sports is located at 1 Crossgates Mall Rd N202, Albany, New York 12203

      Q What is the internet address for JD Sports?

      A The website (URL) for JD Sports is: https://stores.jdsports.com/ny/albany/crossgates-mall.html?utm_source=googlemybusiness&utm_medium=organic

      Q How big is JD Sports?

      A JD Sports employs approximately 20+ people.

      Q What days are JD Sports open?

      A JD Sports is open:
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 9:00 PM
      Saturday: 10:00 AM - 9:00 PM
      Sunday: 11:00 AM - 6:00 PM

      Q How is JD Sports rated?

      A JD Sports has a 3.9 Star Rating from 134 reviewers.

      Hours

      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 9:00 PM
      Saturday:
      10:00 AM - 9:00 PM
      Sunday:
      11:00 AM - 6:00 PM

      Ratings and Reviews
      JD Sports

      Overall Rating

      Overall Rating
      ( 134 Reviews )
      68
      26
      17
      5
      18
      Write a Review

      Alberto Marquillo on Google

      image In JD Sports store we get some Purple shoes and some caps in this moment remember last year in 2022 The Pittsburgh Steelers Fans are looking those shirts in JD Sports.

      Business Response on Google Mar 24th, 2024
      Hi Alberto,We are thrilled to have you as part of the JD Sports family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

      Jakob Brown on Google

      image Worst experience Ive had in a JD. It was better when it was finish line. I got the product I wanted, but the employees did not ask if I needed help, which was always the norm at Finish Line. I had to go to one of the 3 employees standing at the front desk to get assistance. They seemed very uninterested. When upon checking out, the card reader ask if you will leave a survey, and the cashier automatically pushed 9. However I would not have gave a 9. I will not be back to this JD and will order directly online from now on.

      Business Response on Google Aug 15th, 2023
      Hi Jakob Brown, thank you for taking the time to share your experience. We want all of our customers to feel welcome and accommodated and are sorry that your visit was frustrating. We will review your feedback with our Albany team to ensure we're always improving. We hope we can help you out next time.

      J Grace on Google

      image The service attitude is extremely bad. I took a pair of shoes. At this time, a salesperson directly snatched the shoes and forbade me to try them on, even if it was my size. He took the shoes away and never went again. , Never go to your store!

      Business Response on Google Aug 24th, 2023
      Hi J Grace, this is certainly not the experience you should expect at any JD Sports. We're committed to ensuring everyone is comfortable and supported at our store. We will review your feedback with our Albany team. We'd also appreciate a chance to chat with you directly so we can learn more about your experience. Please contact us by visiting https://www.jdsports.com/store/customerservice/contactUs.jsp

      Fred Roberts on Google

      image Bad customer service, just walked in the store to buy some sneakers. At least 5 associates all at the register did not greet me or asked if they could help me. I even sat down on the bench for 5 to 10 minutes, still no acknowledgement. Maybe one other person in the st at the time.o I was in the store at least 15 minutes.

      Business Response on Google Apr 14th, 2023
      Hi Fred Roberts, we appreciate your review. Our team should always be prepared to assist customers and we're disappointed to hear we fell short during your visit. Our customers' feedback helps us improve and we hope you give us another shot next time.

      Diana Licygiewicz on Google

      image Over all it was a ok experience!! The gentleman helped my son and I with the sizes of the shoes and was super nice ( I had to size down so he was back n forth ) BUTTT cashing out I felt very rushed ( and there was no line) she asked if I had a email on file with them? I told her I'm not sure so she asked for it but didn't explain what comes with giving your email. I gave it to her and she said "no you don't have a email on file" n then goes about scanning n giving me my total. I felt that she should of explained into detail what the email was for or if there any points that could lead up to getting coupons also she threw the receipt in the bag ( I usually like to take my receipts) she didn't offer if I wanted my receipt, literally ripped it from the machine thru it in n said ur receipt is at the bottom of the bag.... Do better with the cashiers. We as customers should feel comfortable and welcome not being rushed n when cashing out ----> drinks at the register looks very unprofessional and everyone on there cell phones is just a bad vibe

      Business Response on Google Mar 19th, 2024
      Diana, Thank you for taking the time to share your experience with us and suggesting areas we could make improvements. We would not be able to grow and develop without feedback like yours.
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      Overall Rating

      Overall Rating
      ( 134 Reviews )
      68
      26
      17
      5
      18

      Write a Review

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