Industrial-Commercial Security
-
2400 Comanche Rd NE
Albuquerque, NM 87107 - 505-888-2954
Hours
Chamber Rating
-
Jose Dominguez
Great service
Apr 16th, 2023 -
Brian Worthen
We have had this company from the date when our building was constructed about 3 years ago. A year ago we added, based on their recommendation, a perimeter camera for a small enclosed patio area. The company ran the wiring and installed the camera. The camera has never ever worked. The technicians have been out repeatedly and are a bunch of useless incompetent nit wits. They have lied to us over and over again. Stay away! The company is absolutely worthless and incompetent and unprofessional
Apr 24th, 2019 -
Arlene McCampbell
I have used ICSS for an alarm system for my store over 18 years and have been very happy with the quick response from both monitoring stations and for repairs. This Sept 2018 we added security cameras and they have been wonderful - crisp, clear and easy to monitor. The best thing has been the added perimeter monitoring feature which alerts the monitoring center of an intrusion on the property. This recently had the sheriffs at the scene as a burglar was exiting our building. He is in jail! Thank you ICSS !!
Oct 21st, 2018 -
Mariah Galvez
I never received renewal/cancellation notice for my contract. When I followed employees directions for cancellation it was not cancelled. During that encounter I was told there was no fee. The next month I was charged the monthly fee and told an email was not received (I clearly know it was, read receipt). Received a different staff members email. It took an hour for a response and then a buyout fee of more than $700. I would not recommend this company. Very disappointed after more than 2 years of service.
Sep 23rd, 2018 -
brenda addy
Several months ago we had ICSS install a security camera system in our business. Paid them over $8000 and we STILL don't have completely functioning system. Multiple phone call and emails with little to no response. We have used them since 2002 for our monitoring and assumed they new what they were doing. But their customer service has sadly proven otherwise!
Jul 4th, 2018
Contact Info
- 505-888-2954
- [email protected]
Questions & Answers
Q What is the phone number for Industrial-Commercial Security?
A The phone number for Industrial-Commercial Security is: 505-888-2954.
Q Where is Industrial-Commercial Security located?
A Industrial-Commercial Security is located at 2400 Comanche Rd NE, Albuquerque, NM 87107
Q What is the internet address for Industrial-Commercial Security?
A The website (URL) for Industrial-Commercial Security is: https://www.icssnm.com/
Q What days are Industrial-Commercial Security open?
A Industrial-Commercial Security is open:
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Q How is Industrial-Commercial Security rated?
A Industrial-Commercial Security has a 3.0 Star Rating from 8 reviewers.
Hours
Ratings and Reviews
Industrial-Commercial Security
Overall Rating
Overall Rating
( 8 Reviews )Jose Dominguez on Google
Great service
Brian Worthen on Google
We have had this company from the date when our building was constructed about 3 years ago. A year ago we added, based on their recommendation, a perimeter camera for a small enclosed patio area. The company ran the wiring and installed the camera.
The camera has never ever worked. The technicians have been out repeatedly and are a bunch of useless incompetent nit wits. They have lied to us over and over again.
Stay away! The company is absolutely worthless and incompetent and unprofessional
Arlene McCampbell on Google
I have used ICSS for an alarm system for my store over 18 years and have been very happy with the quick response from both monitoring stations and for repairs. This Sept 2018 we added security cameras and they have been wonderful - crisp, clear and easy to monitor. The best thing has been the added perimeter monitoring feature which alerts the monitoring center of an intrusion on the property. This recently had the sheriffs at the scene as a burglar was exiting our building. He is in jail!
Thank you ICSS !!
Mariah Galvez on Google
I never received renewal/cancellation notice for my contract. When I followed employees directions for cancellation it was not cancelled. During that encounter I was told there was no fee. The next month I was charged the monthly fee and told an email was not received (I clearly know it was, read receipt). Received a different staff members email. It took an hour for a response and then a buyout fee of more than $700. I would not recommend this company. Very disappointed after more than 2 years of service.
brenda addy on Google
Several months ago we had ICSS install a security camera system in our business. Paid them over $8000 and we STILL don't have completely functioning system. Multiple phone call and emails with little to no response. We have used them since 2002 for our monitoring and assumed they new what they were doing. But their customer service has sadly proven otherwise!
Overall Rating
Overall Rating
( 8 Reviews )Write a Review
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