Tramway Diabetes Education

Tramway Diabetes Education
Yext Power Listing.

Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
2.6 - (56 reviews)
16
4
3
7
26
Read Our 56 Reviews

Chamber Rating

Verified Member
2.6 - (56 reviews)
16
4
3
7
26
  • Ray Randall

    I had my first visit with Sonya Walsh CNP last Friday. I was so impressed how pleasant and kind she was. She really took her time with me and listened to my concerns. I had been suffering for many years with sinus headaches and discomfort. She checked my sinuses and was able to prescribe some nasal sprays and I have now experienced relief. Ms. Walsh was very thorough in her exam and was able to address other concerns and questions I had on other health matters. I am almost 80 years old, and she is one of the very best health professionals that I have ever met in my life. I highly recommend her!!!!
    Feb 9th, 2024

  • Kathy Ritz

    Unable to hire and keep good providers since late 2000's. Used to have 6 -9 providers. Now down to 3. Only use as a last resort.
    Dec 4th, 2023

  • Skudmonkey 2.0!

    I honestly dont know why the reviews are so low. Everybody we have interacted with here has always been very friendly, especially Ryan Asher! Hes my moms primary doctor and he always makes sure shes well taken care of. Not only is he super professional, but hes also very humorous and knows how to make us all laugh. I dont recall ever having a negative experience here.
    Jul 5th, 2023

  • Gary Snyder

    My son Brandon was seen by Sonya Walsh and she changed his life. He was on dated medication from being diagnosed with seizures from having spinal meningitis. He was sleeping all the time and had gained over 40 pounds of weight on the medication. Ms. Walsh saw him and changed his medication. Also she helped us get an appointment with a specialist. On the new medication that Ms. Walsh prescribed, we saw our son awake and was able to lose the weight he gained. He was then able to study and take the MCAT. He is now in his first year of medical school, and is considering family practice as a result of Ms. Walshs example. Cannot be thankful enough to Ms.Walsh for her professionalism and kindness, and insight to helping our son. Our son is currently off all medication and we are eternally grateful.
    Jan 12th, 2024

  • Jacob V

    I normally wouldnt write a review, but I would like to save people from the frustration I have gone through with my provider (NP, Walsh) and the facility. Ive even considered seeking legal help because of the way I was treated by my provider and this facility. Physicians should be held accountable and have high moral standards but if that is what you are looking for this is not the place to make an appointment. This office has been the worst experience you could ask for in treatment in terms of communication, respect, patient duties and ethics/morals. I have been a patient here for 5 years, and my newest doctor of 3 years lied and tried to say I used profanity towards her when I never even was able to get ahold of her (which I called and messaged through the portal with no replies from her just the MA). Just because I held them accountable to do their job. Each time I needed a refill on my medication for my mental health (for ADHD) I would give notice about 5 days before I would run out. I know these things take time and never expected it done immediately but I have waited up to two weeks, already being out of medication. I spoke to the onsite supervisor who, at first, seemed to care and thought issue was resolved but of course they must look out for their doctors who are putting money in their pockets, the business pockets regardless of if the patient is getting unethical treatment. I just hope that someone reviews her as a doctor and no patients are affected by her negligent practices or the sites employees as I have gone through. I have even seen how other patients were scared to speak up because they were treated similar so if I have seen multiple posts like this it must be a bigger problem that needs to get investigated immediately.
    Oct 6th, 2023

Read Our 56 Reviews

About
Tramway Diabetes Education

Tramway Diabetes Education is located at 13701 Encantado Rd NE in Albuquerque, New Mexico 87123. Tramway Diabetes Education can be contacted via phone at (505) 342-8408 for pricing, hours and directions.

Contact Info

Languages

  • English

Questions & Answers

Q What is the phone number for Tramway Diabetes Education?

A The phone number for Tramway Diabetes Education is: (505) 342-8408.


Q Where is Tramway Diabetes Education located?

A Tramway Diabetes Education is located at 13701 Encantado Rd NE, Albuquerque, New Mexico 87123


Q What is the internet address for Tramway Diabetes Education?

A The website (URL) for Tramway Diabetes Education is: https://www.optum.com/locations-nav/locations/ocnm/tramway-diabetes-education-13701-encantado-rd-ne-albuquerque-nm-87123/DMC59299087.html


Q What days are Tramway Diabetes Education open?

A Tramway Diabetes Education is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM


Q How is Tramway Diabetes Education rated?

A Tramway Diabetes Education has a 2.6 Star Rating from 56 reviewers.

Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Tramway Diabetes Education

Overall Rating

Overall Rating
( 56 Reviews )
16
4
3
7
26
Write a Review

Ray Randall on Google

image I had my first visit with Sonya Walsh CNP last Friday. I was so impressed how pleasant and kind she was. She really took her time with me and listened to my concerns. I had been suffering for many years with sinus headaches and discomfort. She checked my sinuses and was able to prescribe some nasal sprays and I have now experienced relief. Ms. Walsh was very thorough in her exam and was able to address other concerns and questions I had on other health matters. I am almost 80 years old, and she is one of the very best health professionals that I have ever met in my life. I highly recommend her!!!!

Business Response on Google Feb 18th, 2024
Hi, Ray Randall, thanks so much for reaching out. We're so glad to hear you're pleased. It's why we're here. Our goal is to put each person on the right course of care. We do this by providing each patient with a care team that works together to meet the patient’s needs. To us, success means the health and happiness of our patients. We'll be sure to pass along your kind words with our team. Best wishes, Your Patient Experience Team

Kathy Ritz on Google

image Unable to hire and keep good providers since late 2000's. Used to have 6 -9 providers. Now down to 3. Only use as a last resort.

Business Response on Google Dec 17th, 2023
Hi Kathy Ritz, we understand how important your time is. You deserve the best care possible at a time that works best for you. We can help you get an appointment. Please call us at 818-450-6804. Your Patient Experience Team

Skudmonkey 2.0! on Google

image I honestly dont know why the reviews are so low. Everybody we have interacted with here has always been very friendly, especially Ryan Asher! Hes my moms primary doctor and he always makes sure shes well taken care of. Not only is he super professional, but hes also very humorous and knows how to make us all laugh. I dont recall ever having a negative experience here.

Business Response on Google Jul 19th, 2023
Hi, Skudmonkey 2.0!, thanks so much for reaching out. We're so glad to hear you're pleased. It's why we're here. Our goal is to put each person on the right course of care. We do this by providing each patient with a care team that works together to meet the patient’s needs. To us, success means the health and happiness of our patients. We'll be sure to pass along your kind words with our team. Best wishes, Your Patient Experience Team

Gary Snyder on Google

image My son Brandon was seen by Sonya Walsh and she changed his life. He was on dated medication from being diagnosed with seizures from having spinal meningitis. He was sleeping all the time and had gained over 40 pounds of weight on the medication. Ms. Walsh saw him and changed his medication. Also she helped us get an appointment with a specialist. On the new medication that Ms. Walsh prescribed, we saw our son awake and was able to lose the weight he gained. He was then able to study and take the MCAT. He is now in his first year of medical school, and is considering family practice as a result of Ms. Walshs example. Cannot be thankful enough to Ms.Walsh for her professionalism and kindness, and insight to helping our son. Our son is currently off all medication and we are eternally grateful.

Business Response on Google Jan 25th, 2024
Thanks for sharing your thoughts, Gary Snyder. We're happy to hear about your experience and that you're pleased with the expertise of our provider. Our doctors and care teams are encouraged to spend more meaningful time with their patients. Helping patients like you is why we're here. We'll be sure to pass your note to our team. Thanks again. Your Patient Experience Team

Jacob V on Google

image I normally wouldnt write a review, but I would like to save people from the frustration I have gone through with my provider (NP, Walsh) and the facility. Ive even considered seeking legal help because of the way I was treated by my provider and this facility. Physicians should be held accountable and have high moral standards but if that is what you are looking for this is not the place to make an appointment. This office has been the worst experience you could ask for in treatment in terms of communication, respect, patient duties and ethics/morals. I have been a patient here for 5 years, and my newest doctor of 3 years lied and tried to say I used profanity towards her when I never even was able to get ahold of her (which I called and messaged through the portal with no replies from her just the MA). Just because I held them accountable to do their job. Each time I needed a refill on my medication for my mental health (for ADHD) I would give notice about 5 days before I would run out. I know these things take time and never expected it done immediately but I have waited up to two weeks, already being out of medication.
I spoke to the onsite supervisor who, at first, seemed to care and thought issue was resolved but of course they must look out for their doctors who are putting money in their pockets, the business pockets regardless of if the patient is getting unethical treatment. I just hope that someone reviews her as a doctor and no patients are affected by her negligent practices or the sites employees as I have gone through. I have even seen how other patients were scared to speak up because they were treated similar so if I have seen multiple posts like this it must be a bigger problem that needs to get investigated immediately.

Business Response on Google Oct 24th, 2023
Jacob V, we're saddened to hear that you're disappointed with us. Our goal is to put each person on the right course of care. To us, success means the health and happiness of our patients. We'd like to learn more and help fix this issue. Your feedback can help us improve how we serve all our patients in the future. We're here to help. Please call us at 818-450-6804. Your Patient Experience Team

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Overall Rating

Overall Rating
( 56 Reviews )
16
4
3
7
26

Write a Review

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