Chamber of Commerce

      Cold Stone Creamery

      ( 279 Reviews )

      Cold Stone Creamery
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      Hours

      Friday:
      11:00 AM - 11:00 PM
      Saturday:
      11:00 AM - 11:00 PM
      Sunday:
      11:00 AM - 10:00 PM
      Monday:
      11:00 AM - 10:00 PM
      Tuesday:
      11:00 AM - 10:00 PM
      Wednesday:
      11:00 AM - 10:00 PM
      Thursday:
      11:00 AM - 10:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.0 - (279 reviews)
      157
      55
      18
      15
      34
      Read Our 279 Reviews

      Chamber Rating

      Verified Member
      4.0 - (279 reviews)
      157
      55
      18
      15
      34
      › ‹
      • Jay Edwards

        My shake was the consistency of milk.
        Apr 6th, 2024

      • Nell Delaney

        all i want in life is for them to get my order correct. I ordered three things. i got one. this is the 2nd time, so it's my bad for ordering from them again.
        Feb 2nd, 2024

      • Marissa Williams

        Such a terrible experience! The customer service is non-existent! $50 for 4 bowls of ice cream and you can't even be greeted with a hello?! Nuts! Don't waste your time with the one on Central, the one by Century 24 has much better service!
        Feb 1st, 2024

      • Joshua Perez

        This was some of the best icecream my friends and i ever had. cold stone ice cream is one of my favorite spots ever now. Angel served me and he was very generous and polite and he made me enjoy being his customer and i will come again. i definatly recommend this to anyone.
        Jan 13th, 2024

      • BMS

        Was just here, ordered two Gotta Have It Waffles. The manager in charge from the beginning was rude, no customer service. I got charged for three GHI waffles. When I confronted him he got defensive and started throwing insults. He also broke a cabinet door, was just an awful experience. I just walked out and threw the waffles in the trash. Im baffled, $28 dollars lost
        Nov 9th, 2023

      Read Our 279 Reviews

      About
      Cold Stone Creamery

      Cold Stone Creamery offers the Ultimate Ice Cream Experience. Ice Cream, Cakes, Shakes, Birthday Cake the Way You Want It

      Contact Info

      Questions & Answers

      Q What is the phone number for Cold Stone Creamery?

      A The phone number for Cold Stone Creamery is: (505) 265-3150.

      Q Where is Cold Stone Creamery located?

      A Cold Stone Creamery is located at 3222 Central Ave SE, Ste B, Albuquerque, New Mexico 87106

      Q What is the internet address for Cold Stone Creamery?

      A The website (URL) for Cold Stone Creamery is: https://www.coldstonecreamery.com/stores/20261?utm_source=extnet&utm_medium=Yext

      Q What days are Cold Stone Creamery open?

      A Cold Stone Creamery is open:
      Friday: 11:00 AM - 11:00 PM
      Saturday: 11:00 AM - 11:00 PM
      Sunday: 11:00 AM - 10:00 PM
      Monday: 11:00 AM - 10:00 PM
      Tuesday: 11:00 AM - 10:00 PM
      Wednesday: 11:00 AM - 10:00 PM
      Thursday: 11:00 AM - 10:00 PM

      Q How is Cold Stone Creamery rated?

      A Cold Stone Creamery has a 4.0 Star Rating from 279 reviewers.

      Hours

      Friday:
      11:00 AM - 11:00 PM
      Saturday:
      11:00 AM - 11:00 PM
      Sunday:
      11:00 AM - 10:00 PM
      Monday:
      11:00 AM - 10:00 PM
      Tuesday:
      11:00 AM - 10:00 PM
      Wednesday:
      11:00 AM - 10:00 PM
      Thursday:
      11:00 AM - 10:00 PM
      Nearby Cold Stone Creamery Locations

      Ratings and Reviews
      Cold Stone Creamery

      Overall Rating

      Overall Rating
      ( 279 Reviews )
      157
      55
      18
      15
      34
      Write a Review

      Jay Edwards on Google

      image My shake was the consistency of milk.

      Nell Delaney on Google

      image all i want in life is for them to get my order correct. I ordered three things. i got one. this is the 2nd time, so it's my bad for ordering from them again.

      Business Response on Google Jan 25th, 2024
      Thank you for bringing this to our attention, Nell. Please accept our apology. Your order should be correct every visit you make. We'll be looping in the GM and supervisor so they are made aware of this and can look deeper into this. Please send us a quick email with your name, date of visit and a copy of your review and send it to [email protected] and someone will be in touch.

      Marissa Williams on Google

      image Such a terrible experience! The customer service is non-existent! $50 for 4 bowls of ice cream and you can't even be greeted with a hello?! Nuts! Don't waste your time with the one on Central, the one by Century 24 has much better service!

      Joshua Perez on Google

      image This was some of the best icecream my friends and i ever had. cold stone ice cream is one of my favorite spots ever now. Angel served me and he was very generous and polite and he made me enjoy being his customer and i will come again. i definatly recommend this to anyone.

      BMS on Google

      image Was just here, ordered two Gotta Have It Waffles. The manager in charge from the beginning was rude, no customer service. I got charged for three GHI waffles. When I confronted him he got defensive and started throwing insults. He also broke a cabinet door, was just an awful experience. I just walked out and threw the waffles in the trash. Im baffled, $28 dollars lost

      Business Response on Google Dec 11th, 2023
      Thank you for bringing this to our attention. Please accept our sincerest apology. We'll be looping in the store to look further into your visit. Please send us a quick email with your name, date of visit and a copy of this review to [email protected] so someone can reach you directly. Thank you!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 279 Reviews )
      157
      55
      18
      15
      34

      Write a Review

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