Chamber of Commerce

      Metro by T-Mobile

      ( 70 Reviews )

      Metro by T-Mobile
      • 425 Eubank Blvd NE B
        Albuquerque, New Mexico 87123
      •   505-369-1572
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      Hours

      Sunday:
      11:00 AM - 5:00 PM
      Monday:
      10:00 AM - 7:30 PM
      Tuesday:
      10:00 AM - 7:30 PM
      Wednesday:
      10:00 AM - 7:30 PM
      Thursday:
      10:00 AM - 7:30 PM
      Friday:
      10:00 AM - 7:30 PM
      Saturday:
      10:00 AM - 7:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.6 - (70 reviews)
      34
      10
      7
      0
      19
      Read Our 70 Reviews

      Chamber Rating

      3.6 - (70 reviews)
      34
      10
      7
      0
      19
      › ‹
      • jeff windle

        Wendy help me in the whole time I was in the store about 20 minutes she spent 15 minutes of that on the phone with somebody else talking in Spanish as far as helping me I got tempered glass for my phone she tried three different ones then turn around and told me that they did not have anything that fit my phone so I basically wasted because she wasn't paying attention to what she was doing and didn't tell me right up front that they did not have one to fit my phone I guess I'll never go back to that store again
        Mar 19th, 2024

      • Kristian

        The manager is very savvy and personable Staff is great service is great
        Jan 4th, 2024

      • Elaine Abeyta

        Everytime I do an upgrade and want to keep my same plan they always manage to add stuff to my plan.
        Jan 1st, 2024

      • Valerie Cotton

        Wendy the store manger, is the nastiest customer service rep this store has. I'd recommend doing business at the Metro on 800 Juan Tabo Arely that store manger,could teach these other stores how to be managed. Shame on the private owners of this eubank store for allowing this type of service.
        Oct 6th, 2023

      • anna w

        This place is racist and the lady always has an attitude.
        Jul 6th, 2023

      Read Our 70 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 425 Eubank Blvd NE in Albuquerque, or give us a call at (505) 369-1572.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 505-369-1572.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 425 Eubank Blvd NE B, Albuquerque, New Mexico 87123

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-albuquerque-nm-10229595/?utm_source=google&utm_medium=lastmile&utm_campaign=10229595

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Sunday: 11:00 AM - 5:00 PM
      Monday: 10:00 AM - 7:30 PM
      Tuesday: 10:00 AM - 7:30 PM
      Wednesday: 10:00 AM - 7:30 PM
      Thursday: 10:00 AM - 7:30 PM
      Friday: 10:00 AM - 7:30 PM
      Saturday: 10:00 AM - 7:30 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 3.6 Star Rating from 70 reviewers.

      Hours

      Sunday:
      11:00 AM - 5:00 PM
      Monday:
      10:00 AM - 7:30 PM
      Tuesday:
      10:00 AM - 7:30 PM
      Wednesday:
      10:00 AM - 7:30 PM
      Thursday:
      10:00 AM - 7:30 PM
      Friday:
      10:00 AM - 7:30 PM
      Saturday:
      10:00 AM - 7:30 PM

      Related Categories

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 70 Reviews )
      34
      10
      7
      0
      19
      Write a Review

      jeff windle on Google

      image Wendy help me in the whole time I was in the store about 20 minutes she spent 15 minutes of that on the phone with somebody else talking in Spanish as far as helping me I got tempered glass for my phone she tried three different ones then turn around and told me that they did not have anything that fit my phone so I basically wasted because she wasn't paying attention to what she was doing and didn't tell me right up front that they did not have one to fit my phone I guess I'll never go back to that store again

      Business Response on Google Mar 17th, 2024
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

      Kristian on Google

      image The manager is very savvy and personable Staff is great service is great

      Elaine Abeyta on Google

      image Everytime I do an upgrade and want to keep my same plan they always manage to add stuff to my plan.

      Business Response on Google Dec 31st, 2023
      Hi Elaine! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future. Please reach out to me at [email protected] so I can take a look at why this keeps happening to you. We would love to gain back your trust.

      Valerie Cotton on Google

      image Wendy the store manger, is the nastiest customer service rep this store has. I'd recommend doing business at the Metro on 800 Juan Tabo Arely that store manger,could teach these other stores how to be managed. Shame on the private owners of this eubank store for allowing this type of service.

      Business Response on Google Sep 11th, 2023
      I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

      anna w on Google

      image This place is racist and the lady always has an attitude.

      Business Response on Google Jun 26th, 2023
      Hello Anna, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 70 Reviews )
      34
      10
      7
      0
      19

      Write a Review

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