Bank of America (with Drive-thru services)

Staff were friendly and professional, service was excellent.
Mar 31st, 2024

The hours of operation here are ridiculous, and it's making me not want to be a Bank of America customer anymore. It's too hard to simply find a bank on a saturday. It used to be called banker hours, which was 9 AM to 5 PM. That's how it should be Monday through Friday. And they should at least be open for five or six hours on saturday
Mar 3rd, 2024

The security guard was so friendly and opened the door for us. This branch is very clean and bright. The vibe inside was very positive. There was only one kiosk open at the time I visited, which was midday on a Friday. The wait was not too bad. The lady helped me was very nice and worked as fast as she could. I would recommend this branch.
Feb 23rd, 2024

Just awful...Cashier was just so hateful . On isleta and Rio bravo.... manager was as hateful as Cashier.
Feb 3rd, 2024

The staff was so friendly, welcoming, and professional with everyone that walked through the doors. I came with some friends to meet with a banker a few weeks ago. Neither friend had an appointment, but the staff went out of their way to help them and to minimize the wait time. We never felt like a burden. My friends speak English as a new language, and everyone treated them with the utmost patience and respect, offering interpreters and taking extra time as needed. I waited for a while in the lobby (while my friends were being helped) and observed staff treating everyone (including each other) with respect. Overall great customer service and my friends had all their banking needs met!
Feb 1st, 2024