Brookdale Tramway Ridge

Very great place, great service, great care, Amber Yarbrough makes everything easy to deal with for are gram/gram, we love Amber and we love Brookdale....They Rock...
Feb 23rd, 2023

I'm with B's View of it.
Aug 25th, 2022

I'm generally not someone who leaves reviews on employees for places I go. I don't believe in the idea of rewarding someone with extra praise for simply doing the job in which the are paid to do. However, I think it's important to recognize when people go above and beyond what might be in their job description....so I felt compelled to shout out to the gentleman who does the maintenance over at Brookdale...I believe his name is Justin. You can tell Justin really cares about the residents and is not just in it for a paycheck. I've had multiple occasions during the couple years my uncle's been there where I've had to ask maintenance to address some items in his room. Each time Justin was in the room within minutes, not only has he addressed all of the issues very timely but is a joy converse with....My uncle even likes him and he doesn't like anyone...not even me, so that's saying something. The last thing I want to mention is the quality of work, as a contractor myself I can judge shotty work and have seen plenty of it in other places my uncle has tried. It was very reassuring for me to see actual care being taken to addressing items instead of just applying a band-aid for a quick fix, as unfortunately happens all too often within places like this. Keep up the good work...it doesn't go unnoticed.
Feb 10th, 2023

I have had two family members in this facility for several years, and cannot speak highly enough about the extraordinary professionalism by its Executive Director, Taramarie Weathers, and her staff. Not only is this a well run facility that serves its residents with compassion and integrity, it is also very responsive to the family members of the residents in their care. Moreover, the cultural caretaking personality of this faculty and its staff is truly second to none. It is never easy to have a family member in need of the kind of advanced care this facility provides, but at Tramway Ridge you at least know your loved-ones are in very good hands, from the ED, to the Med Techs, caregivers, activity planners, and so on. You cant go wrong at Brookdale Tramway Ridge.
Oct 14th, 2022

The Tramway Ridge team makes it happen as far as I'm concerned! Placing my uncle in this community was a no brainer . When it was time to move my uncle to a new community all I had to do was speak with Terra. The level of expertise and caring is so apparent. Now that my uncle has settled in, he is thanking me for moving him there. At first he was afraid of being locked up and forgotten but he hasn't mentioned it since then. He has made friends with other residents and speaks highly of the staff members he interacts with. Its always great hearing about their weekly outings giving him the opportunity to engage the other residents. Its obvious it helps with my uncles sense of well being. The staff seems to be good about offering care centered around each individuals needs. He likes the food and his room. Housekeeping keeps his room nice and tidy. His room faces the Sandia Mountains and that's a big deal for a guy that grew up in Albuquerque. The times I have dealt with any of the Brookdale staff they always have the answers to my questions and solutions for the challenges along the way. Very professional and personable! They've created a secure environment and allow the residents to flourish as much as they can under the circumstances.
Jul 14th, 2022