Wells Fargo Bank

I used to bank here and I didn't have much problems with the staff or this store, just the whole company itself sucks.
Mar 9th, 2024

I went to the WF branch today for three reasons, to deposit a check, to cash checks and to open a second checking account. I was told for the checking account I needed to make an appointment online first. I went to the teller, nice young lady with an accent. At first she was confused on how to deposit the check, someone has to come over and help. No issues really cashing the checks. She meticulously inspected the checks, talking to herself on a different language, cool I thought. I was trying to be nice and commented on the nice accent, at to which point she got rude and said, " you understand me, don't you?! I speak only English!" I was taken a back. Took my stuff and left. Poor people skills. I am adding to my post, I have been with Wells Fargo for over twenty years and will continue to do business with them, I won't let this unsavory experience ruin our relationship.
Jan 12th, 2024

I've been a customer here for almost 2 years now and the customer service is excellent. Anita is always friendly and smiling during our transaction. She always makes me feel welcomed here. The drive up and walk up atms are convenient and there is never a wait.
Dec 3rd, 2023

Unprofessional. Looking at her watch as if we're wasting her time. Spoke too quick; couldn't understand her. All we wanted was to open a secondary checking account.
Nov 2nd, 2023

Bad customer service.
Oct 31st, 2023