The Waterton

Feb 16th, 2024

Awful and unprofessional in regards to the parking at Waterton. Multiple guests who paid for parking through Park mobile were towed on Sunday morning without notice. Every other ethnical building complex has given at least a warning through text or phone call before towing a vehicle. Completely outrageous that the towing fee cost $350.00 ! If you plan on being a resident here, expect to not have guests over or thatll it cost them $350.00 to visit you. Absolutely the worst experience ever visiting a complex.
Feb 4th, 2024

As a recent resident of The Waterton I am extremely disappointed with the way they handled the parking. They towed 3 of my guests visiting to watch football on Sunday morning costing each guest who was already paid through the app 350$. Absolutely horrible that there was no communication. At this point I believe they could be getting kick back$ from the tow scam.
Feb 3rd, 2024

Jan 27th, 2024

Update: The manager apologized. I was credited the towing cost. We are still waiting for a written policy for towing vehicles. Original review: They tow vehicle willy nilly apparently. I moved to the area few months ago. Something very bizarre happened yesterday and Im not sure if it is common. They have guest parking for pay with park mobile. My guest did just that. They parked, paid with park mobile, entered correct zone and correct plate number. However, their car got towed. Not just that, all cars in the guest parking was towed. The towing company said that they were told to tow everyone. Of course, this ruined my sons birthday party, cost my guest $350 and now I dont know if I can even trust they wont tow my car out of its parking space in the garage. I lived in rental units before and nothing like that ever happened. If you park legally, you shouldnt be towed. Is this a common occurrence here?
Feb 1st, 2024