Groupe SEB USA
-
5 Wood Hollow Rd
Parsippany, NJ 07054 - 973-736-0300
Chamber Rating
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Tara Banks
I bought a defective iron made by Rowenta from Target in December 2021. When I used the iron for the first time in June 2022 it leaked water and did not heat up to press clothes. When I called Rowenta to report this issue, I was told verbally that if the iron is repaired and it doesn't work a second time then I would get my money back. THIS CALL WAS RECORDED AND I HAVE NO REASON TO LIE. So, I shipped the iron back to Rowenta USA in June 2022 and after it was repaired Rowenta shipped the iron back to me.Since I used the "new" the iron Rowenta shipped back to me, it still does not heat up or get hot at all to press clothes. When the iron is plugged in and turn on to the highest heat setting the metal plate stays cold and I can touch it with my finger. THIS IS THE SAME ISSUE I HAD WITH THE FIRST DEFECTIVE IRON I BOUGHT ORIGINALLY.This is the second time that I have used this iron and it does not heat up properly. Rowenta USA warranty is not valid or applicable because the iron was defective when I bought it for the first time at Target in December 2021.Also, when the "repaired new" iron was mailed back to me it STILL DOESN'T WORK. All I did was plug the iron in and turn it on but it NEVER GETS HOT. Rowenta deliberately mailed me back a second DEFECTIVE iron they knew would not work. THIS COMPANY IS LIABLE AND I WANT MY MONEY BACK FOR AN IRON I CAN NEVER USE.
Jan 11th, 2024 -
Amy Horn
Tells you you're hired, the agency just needs to reach out to you. Then tells you it is on hold. Then decides to go with other candidates after telling you you're already hired.
Jul 17th, 2021
Contact Info
- 973-736-0300
Questions & Answers
Q What is the phone number for Groupe SEB USA?
A The phone number for Groupe SEB USA is: 973-736-0300.
Q Where is Groupe SEB USA located?
A Groupe SEB USA is located at 5 Wood Hollow Rd, Parsippany, NJ 07054
Q What is the internet address for Groupe SEB USA?
A The website (URL) for Groupe SEB USA is: http://www.groupeseb.com/
Q How is Groupe SEB USA rated?
A Groupe SEB USA has a 1.0 Star Rating from 2 reviewers.
Ratings and Reviews
Groupe SEB USA
Overall Rating
Overall Rating
( 2 Reviews )Tara Banks on ChamberofCommerce.com
I bought a defective iron made by Rowenta from Target in December 2021.
When I used the iron for the first time in June 2022 it leaked water and did not heat up to press clothes.
When I called Rowenta to report this issue, I was told verbally that if the iron is repaired and it doesn't work a second time then I would get my money back. THIS CALL WAS RECORDED AND I HAVE NO REASON TO LIE. So, I shipped the iron back to Rowenta USA in June 2022 and after it was repaired Rowenta shipped the iron back to me.
Since I used the "new" the iron Rowenta shipped back to me, it still does not heat up or get hot at all to press clothes. When the iron is plugged in and turn on to the highest heat setting the metal plate stays cold and I can touch it with my finger. THIS IS THE SAME ISSUE I HAD WITH THE FIRST DEFECTIVE IRON I BOUGHT ORIGINALLY.
This is the second time that I have used this iron and it does not heat up properly. Rowenta USA warranty is not valid or applicable because the iron was defective when I bought it for the first time at Target in December 2021.
Also, when the "repaired new" iron was mailed back to me it STILL DOESN'T WORK. All I did was plug the iron in and turn it on but it NEVER GETS HOT. Rowenta deliberately mailed me back a second DEFECTIVE iron they knew would not work. THIS COMPANY IS LIABLE AND I WANT MY MONEY BACK FOR AN IRON I CAN NEVER USE.
Amy Horn on Google
Tells you you're hired, the agency just needs to reach out to you. Then tells you it is on hold. Then decides to go with other candidates after telling you you're already hired.
Overall Rating
Overall Rating
( 2 Reviews )Write a Review
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