Sprint by T-Mobile

Perfect customer service
Aug 28th, 2021

Went to the T-mobile by the Amc Movie Theaters and I have to say these representatives are very attentive knowledgeable and patient, after going to so many T-mobile stores because my phone was not working properly and all they kept telling me was to upgrade my device, which I didn't want to because my device was fairly new and they just wouldn't help me if I wasn't going to upgrade. So with no help to my frustration I went to the Mall and decided to stop by this T-mobile store where Ricky and the other reps there asked me great questions about my device, switched my sim card out and the phone is working properly again. I was so happy that I could finally receive and make calls again after dealing with this for a couple of months that I decided to get them all Lunch. Def worth coming to this store for your service needs! Thanks again amazing job
May 13th, 2021

Went to the sprint store for a screen protector, Avery was very helpful and applied my screen protecter perfectly! No bubbles! I was in and out within 10 minutes and she was super sweet and helpful! Definately returning to this location for my phone accessories in the future!
Feb 16th, 2021

Aug 31st, 2020

Terrible customer service. I ordered an IPhone 12 plus. They said I will be getting it in a week, maximum 2 weeks. I was checking every week but instead of getting help. They use to laugh and keep transferring me to fake managers to talk. I called my credit card more han a month later and I cancelled the order. DONT go there. Go to a real Sprint store. There is one in Garden State Plaza. This store was a disgrace to be called Sprint.
Jul 10th, 2020