Raymour & Flanigan Furniture and Mattress Outlet

Excellent experience buying a couch with Jim Murphy
Apr 3rd, 2022

I purchased a complete living room and bedroom set from the store last June for my house in Florida. They arranged for delivery without any problem. I was assured that there was a one year warranty for the furniture. Within 3 months after it arrived, the stitching started coming apart on the sofa. I immediately called the store and was told that they do not deal with out of state issues and it is my job to contact the manufacturer. The manufacturer told me that Raymour and Flanigan needs to handle it and approve a replacement. Although the plan was interest free until 2023, I was never informed that the payment would be through TD bank. TD bank is now charging us late fees for bills that we never received. We do not consider this a consumer friendly approach to selling furniture especially when it could lead a problem with my excellent credit score.
Mar 28th, 2022

Mar 24th, 2022

No one was pushy or followed us around they let us look and take our time and Jim approached us when we 1st arrived with his name and said please take your time let me know if i can help. He offered us water was a very nice gentleman would recommend him to friends.
Mar 21st, 2022

I love my furniture. My mattress was on time. My furniture came on time. Customer service was great. Im ordering another piece of furniture because my set is so nice.
Mar 21st, 2022