Americas Best Value Inn Neptune

Nov 1st, 2021

Owner with zero sympathy for guests. Slept first night on the couch at the lobby because the key provided for my room didn't work,owner/manager didn't answer my phones and ringing bell (as he was asleep). Owner woke me up in the morning and refused to pay back my first night. Owner responded as : "Due to covid, we close at night,and your note for being arriving late 1:00-2:00 didn't mention PM or AM...." such a little kid answer.. Bottom line,you should feel bad if a guest ended up sleeping like a homeless in your motel.
Mar 24th, 2021

The name has changed on this place, it used to be called "Neptune Motor Lodge," but thats all that has changed about this place. The rooms are clean but horribly outdated as is the rest of the building and pool area which remains close and is in need of DESEPERATE repair. I remember partying at this place back in the late 1990s, early 2000s and the decor has not changed one bit... the only thing they have done is painted inside the rooms and only changed the carpets in select rooms. To me, there is NO justification for them charging any type of increased rates for the summer when they dont even have a pool. Nothing really draws you to it other than not being able to find a room anywhere else. Very run down in appearance as well.
Jan 6th, 2021

The place has improved since last year. Maybe because I got to interact with the managers wife a little and it turns out she is a nice woman. Being a friendly owner makes a big difference in a review.
Oct 15th, 2020

Absolutely terrible, would not recommend. They refused to give our deposit back if we didn't wash our towels.
Sep 15th, 2020