T-Mobile

Milton was great .. helped me all the way through my transaction, never made me feel like I was a nuisance. Made everything very personable and was a very relatable person. His human centered customer service will have me looking for him every time I need something from Tmobile. In the past I felt with Ian who was very good as well.
Mar 4th, 2024

Really good staff help me solve the problem which other stores cant really want to thank to manager Eric
Jan 14th, 2024

I had an amazing experience with t-mobile today. Albert Truongcao was my representative- he was extremely knowledgeable, considerate and on the ball. I appreciate amazing service and he provided such. I would highly recommend considering him for a promotion based on his organization, his people skills and his honesty.
Jan 11th, 2024

Today, I had the pleasure of working with Milton at the Marlton NJ T-Mobile store. Milton handled all of the problems (3 in all) that T-Mobile on-line support could not. Milton is knowledgeable, friendly, and pleasant. He is an asset to the store and to T-Mobile itself. Thank you Milton.
Nov 23rd, 2023

First time visiting this location, I only stopped in since I just had to pick up the brand new iPhone 14 at the Apple Store that had to be repaired which I just purchased a week prior. Long story short I received a defective iPhone 14 after waiting 5 days for it to be delivered. I stopped in the Marlton T-Mobile since it was close by and needed to register the eSIM. Lawerence was very welcoming and let me know there was a wait but he would help me as soon as he could. He was very patient even though the same issue I was told was repaired from apple was ongoing. He was able to restore all of missing messages and pictures while trying to figure out why the phone wouldnt work without wifi after connecting the eSIM AGAIN. After almost 2 hours he swapped phones even was able to switch the new screen protector and camera lens protector I just put on the repaired defective 14 on the replacement. He was very attentive and was trying so hard to fix the issue. After 3 hours and a the phone swaps and backups there was still the same issue. He gave me some advice as to what I should do and even after I was a little rude and snapped at him he never lost his composure and was so professional. He also helped me jump start my car once It was time for me to leave (my sons left a light on) Lawerence thank you so much for trying so hard. He was dedicated, trying to make sure the phone was working before I left! I will say I was able to make calls after he was done just couldnt use apps or text without wifi a small improvement but better than nothing. I live 25 mins away from that location it will be worth the travel if I ever need to go back. Lawerence deserves to be recognized and either promoted or receive a raise or bonus he is outstanding at his job! Thank you again Lawerence!!!
Dec 2nd, 2023