Global Luxury Suites Downtown Jersey City

dont stay here! They shut down the hot water in bathroom in Winter!!!! The maintenance team is just crazy
Feb 25th, 2024

Oct 27th, 2023

Sep 22nd, 2023

If you wanna be bored with a false fire alarm every week (sometimes more than 1x week), that's the place. "May I have your attention please, may i have your attention please, there is a fire in your floor..." Management sometimes sends excuse e-mails, but a real solution is far from being implemented.
Jun 20th, 2022

The quality of the apartment is very mediocre. The paint work is very bad and there were burn holes in the floor. A few things were not working like the cordless telephone and one of the toilet roll holders is broken. Despite my complaint to the customer service department and their assurances that the issue will be resolved, its been 3 days and we are still waiting for resolution. The lady on phone told me that the paint work could not be sorted as there was little time between one guests and us checking in. It's quite a lame excuse as we didn't sign up for B Grade service or apartment.
Mar 29th, 2022