PNC Mortgage

Sean Bellas _{on Google}

Nov 28th, 2023

I have used this branch for years with friendly service every time but recently had an exceptional experience. I needed a document from a past home loan for a closing and PNC customer service failed to help, with multiple attempts. I visited this branch and the manager Nicole spent 30 minutes with me on 3 different phone calls and resolved the issue. Nice to know there is still service like that!!!

Michael DeFrancesco _{on Google}

Dec 20th, 2022

Opened up a student checking account for my son. Sarah was extremely professional, kind and helpful.

Alexis Cantale _{on Google}

Nov 30th, 2022

Terrible customer service!!! I reported check fraud on my account to Lori at this branch. She has yet to call me back with an update on my refund or the fraud investigation. It has been a month since I reported this and I continue to call her everyday. I am extremely frustrated with the run around! This should have been escalated immediately and my account refunded! I should NOT have to wait for the investigation to complete for my money to be refunded! And still nobody can explain to me how a check made payable to a mortgage company was allowed to be personally cashed by someone?! AWFUL way to treat customers. Once this is resolved I will DEFINETLY be transferring my accounts someplace else!

John Wagner _{on Google}

Sep 13th, 2022

No deposit slips at the counters. You have to ask for it and they only give you one.

Kris Adolfsen _{on Google}

Aug 2nd, 2022

Great service. Very friendly