JB Tax Services

Very unprofessional and non responsive when you try to get in contact with her. She does not communicate with anyone instead she wants to give people attitude. Very rude. She shouldnt even be in business if this is how she moves!!!
Jan 24th, 2024

Does not respond at all to calls/texts
Feb 18th, 2023

Joshlyn is very knowledgeable and easy to work with. I will be going back next year. Thank you, Joshlyn!
Nov 15th, 2022

Filed with this person last year and she won't return any of my calls or answer when I call both the cell and personal number. Apparently didn't give me full tax info and now I am having issues. If the owner sees this message please contact me.
Dec 29th, 2021

Ive been using Joshlyn for the past 3/4 years. She was a recommendation from a friend and I was very pleased with the quality of her work. What I wasnt too fond of was her professionalism. She is unresponsive to calls, emails and texts. It has almost become normalized that she may or may not respond to you. Because of what she was able to produce, I continued to use her services. Unfortunately, my desire to continue to support her business has deteriorated. My family and I had 3 separate appointments yesterday and when we arrived at her office, she was not there. I thought I had the dates confused because it would be unfathomable to consider the fact that she would just not be there. I surely confirmed the time and date in my phone. We called her work phone, cell phone and text her several times to which we received no response and could not leave a voicemail because her voicemail was full. I traveled 1.5 hours with a small child and needless to say I was extremely frustrated. After that whole debacle, I called my friend who referred me to her and she said shed taken a family member there earlier that day and was unable to get in contact with Joshlyn either. ...and the story continues. Since we had driven 1.5 hours to get to her, my partner decided he wanted to get his taxes done elsewhere. We literally walked around the corner and the tax consultants overheard our conversation about intending to get our taxes done elsewhere and they chime in to ask if we are referring to JB Tax Services. Someone proceeds to tell us that theyve been getting a lot of people who were supposed to do their taxes with JB Tax Services and were stood up as well. Lastly, I do hope Joshlyn can get the business side of things in order. I am human and understand things come up. Courtesy wouldve been to call/email all of your customers to cancel, left a note on the door or she couldve at least responded to one of my many methods of communication. I love supporting black owned businesses, but the lack of professionalism here makes it difficult. She certainly just lost 6 customers.
Mar 27th, 2022