General Sewer And Video Services

Professional, honest and quick
Sep 22nd, 2023

Feb 1st, 2023

For the past few months I have had 4 companies come out to my residence to have different work done. I have needed our drain cleaned and our sewer cleanedI could never find anyone to fix the problem completely and always had to make a call to have someone return, until I found this GEM General Sewer Service. The drain constantly would back up and I needed this fixed.Their receptionist was so helpful and promised me that the work would be done correctly and there would be no need for me to make a follow up call. Their technician arrived 30 minutes earlier than the window I was given which is always a plus. He took a look around and figured out the problem and in about an hour everything was back working and he was out the door. I have nothing but great things to say about this company. I would recommend them to anyone They are absolutely amazing. I am so happy I mad that call. THANK YOU DENISE!!! Services: Drain cleaning, Sewer cleaning
Apr 13th, 2022

My plumber couldnt figure-out why I had a sewer odor and recommended I call General. They responded within an hour, thoroughly looked at multiple possibilities and correctly diagnosed my issue. I thought their price was very reasonable for the level of service I received.
Mar 25th, 2022

Tech was not able to unclog the drain. Damaged the toilet they removed and did not re-install it. Damaged the bathroom door moldings on both sides due to carelessness while snaking the line. Talked incessantly so as to run up the bill. Each time he went out to his truck he had a cigaret to waste more time and left his butts on our sidewalk. Left all the soaked rags, soaked cardboard and mess all over the place when he left. Service: Drain cleaning
Jul 9th, 2021