Matthew Ziegert

Lenin Gonzalez _{on Google}

May 18th, 2022

Great agents I was a first time home buyer. They help me with any questions and concerns throughout the whole process thanks a lot.

Tyler Pappas _{on Google}

Apr 21st, 2022

I feel bad seeing all these positive reviews- but when mistakes are made that cost a customer thousands - consumers should be made aware . Matt and his team seemed to have my mortgage handled - despite the rate creep of over one full percent over the month of closing, but what really prompted me to write this review was an error - which they have admitted in writing but made no attempt to offer any recourse - that cost me over $10,000 !
At closing , I was handed a different final CD (closing disclosure ) that showed a $9970 loan payoff that was not on any other CDs . It was described to me by my attorney , that in order to close that day ,a vehicle loan which was paid for by my business, was being paid off as part of the requirement to close .
This was not the case originally as a 12 month paper trail had been provided to cardinal showing that the vehicle loan was actively paid for by my company . Well, that was fine until - and I quote - someone must have accidentally checked the wrong box before closing and I was liable to pay my company vehicle off the day of closing- or be forced to be in breach of contract with the sellers of my house . Upon my call to Matt at the literal closing itself I was told there was nothing that could be immediately done and that theyd have to go back and make some changes - which would have forced a delay in the closing and put me in breach of contract with my very impatient sellers .
As a result , and with pen in hand, I felt forced to close despite the error , and now am forced to make financial compensation to myself
Through my business to reimburse this large expense .
Matts apology was half hearted at best , and actually blamed me in the end , which I felt was extremely disrespectful and inconsiderate. In an attempt to gather facts I tried accessing my Octane account to see where along the mistake was made , only to find my access revoked ! Several attempts to contact cardinal financials customer advocacy line have been met with a run around , and basically I am Left with a $10,000 mistake on an already expensive home closing .
Of course people make mistakes but they dont usually have 4 digits in them, and when they do, youd think theyd try to make good on it - not a word from Matt or anyone from Cardinal financial since the closing - really disappointing!
Needless to say they deserve this 1 star review - they really had to work for this one and they got it .
See attached email admitting their mistake with absolutely no resolution offered whatsoever .
Hope this review will allow for some sort of contact to be made on behalf of Matt or cardinal financial, with some sort of professional explanation on how this happened and why . A total disappointment!

Blerinda Allaham _{on Google}

Apr 10th, 2022

I am very disappointed at Mathew and carDinal financial. I refinanced my house through them and never asked for any changes to be made from the previous loan that I had. Mathew by not even running by me changed the mortgage loan by making me only borrower when it should have been myself and one of my parents just as the previous loan was . Unfortunately I didnt notice the mistake until I received the 1098 form . Mathew ignored my phones calls and my emails until I gave him a 1 star review. His answer to me was sorry and that nothing could be changed at this point unless I would like to refinance the house and pay the closing costs which would not be beneficial to me at this point. His mistake would cost me a financial hardship and pay for a mistake made by him. I have emails were I clearly stated that no changes should be made and showed it to him . His apology was not even an apology but very arrogant and didnt even care . No I would not recommend him and is so unfair that in cases like this nothing can be done to people who take full advantage to borrowers like me. There should repercussions and a solution should be offered instead of just a simple sorry . Disappointed and very dissatisfied.

jessica schwartz _{on Google}

Feb 17th, 2022

BEST LENDER IN NJ!!!

Anyily Miranda _{on Google}

Aug 14th, 2021

It was a pleasure doing business with Matt Ziegert. I highly recommend him. He was really helpful and responsive every time I had questions. I'm very happy with my new home, thanks to the Cardinal Financial team who walked me through as a first time home buyer!