Goodyear Auto Service

Staff friendly, though disorganized, and I found the work product to be sloppy. I returned to my car after having 2 tires replaced and alignment done (this through a manufacturer warranty claim - otherwise, Id have work done at my dealership). I returned to my car to find someone dripped their coffee (?) down the driver side door, grease stains on the door handle and passenger seat, and the trunk compartment (where tire lock is located) open, disheveled, and used gloves thrown in. Overall, incredibly sloppy. I called to make them aware of the state of my car, and the attitude was apathetic. I wouldnt go back here, as their lack of respect and pride in their work is clearly on display.
Apr 8th, 2024

29/Female; I got two tires replaced, rotated, and an alignment. $500. Staff was friendly and prompt enough, BUT when I drove off my front passenger side tire was inflated to 67psi. Thats INSANE. My model of car calls for 35psi, and the tires themselves are only rated for 51psi. That could have caused so much damage if not killed someone. In addition, another lady came in and I heard her saying that she was picking up her car for the second time after this location had sent her home with the tire she needed replaced still on the car *that had a nail in it*. She caught the mistake and held the workers accountable. I can't prove it, but I suspect intentional mechanical malpractice. Be careful using this location.
Apr 5th, 2024

I was stranded 2 hours away from home and they fixed my car feels great !!! So smooth
Mar 1st, 2024

I run a small side business. Called early in the week to schedule getting 3 separate cars safety inspected on Friday or Saturday. Wanted to make appropriate appointment as I was going to be spending over half a day on this. Told, you are good you don't need an appointment. Show up today. We have no time for days. If I had not called to deliberately schedule this and confirm would have been my bad. I don't expect any special treatment and don't just walk in and expect to a shop and have them part the red seas. But wasting my time after I tried to make sure about this, just bad
Feb 5th, 2024

The customer service experience could be improved, and there seems to be a longer-than-expected wait time for oil changes.
Jan 27th, 2024