H&R Block
Permanently Closed
-
13 Watchung Ave
Chatham, New Jersey 07928 - 973-701-6799
Hours
Chamber Rating
-
Alaina Furman
Everything was great!!
Oct 24th, 2020 -
ila rasmussen
Best accountant and service.
Aug 28th, 2020 -
John Holt
Solely because of how great Mike Mazzucco and his team are.
Jun 27th, 2020 -
Pete B
Awful experience. Several errors were made on both our (very simple) federal and state returns and, while they did file amended returns, they refused to honor H&R Block's very plainly worded Standard Guarantee which states, "If you discover an H&R Block error on your return that entitles you to a larger refund (or smaller tax liability), we'll refund the tax prep fee for that return and file an amended return at no additional charge." (We overpaid $2,000 on our federal taxes and I had to convince them to go over everything again before they discovered the additional errors made on our state return.) Apparently, I was supposed to give them extra money to purchase "Piece of Mind Coverage" because paying an exorbitant amount of money to hire a "tax professional" to file a simple tax return does not actually include any piece of mind. Lastly, they offered a $250.00 credit towards year's taxes but refused any reimbursement for the high fees that we had already paid in direct contradiction to the plainly worded Standard Guarantee. Very deceptive to go into an H&R Block Office and watch them file your taxes on H&R Block Software and advise you that you need to create an H&R Block account online and then turn around and tell you that they are under no obligation to the H&R Block's policies. Edit in response to the owner response below - I had called the local and corporate offices, including the number below, several times before leaving this review in an attempt to resolve this situation. The people at the number below repeatedly told me that it was up to the discretion of the local office if they would honor the guarantee or not. The local office decided to not honor the guarantee and that was the end of it. The guarantee is meaningless and deceptive.
Mar 31st, 2020 -
John Simmons
efficient service
Feb 9th, 2020
Products
- H&R Block Emerald Prepaid Mastercard
- H&R Block Emerald Advance
- Refund Transfer
- Refund Advance
- Tax Identity Shield
- Peace of Mind
- Second Look Review
- W-2 Early Access
Services
- Tax Preparation
- Tax Return
- Tax Planning
- Tax Professional Expertise and Advise
- Tax Resolution Services
- Tax Audit Support
- ITIN Services
Brands
- H&R Block
Languages
- English
Specialities
- 100% Accuracy Guarantee
- Highly trained Tax Pros who are required to pass specialty tax t
- Max Refund Guarantee
- Over 60 years of tax preparation experience
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- MASTERCARD
- TRAVELERSCHECK
- VISA
Questions & Answers
Q What is the phone number for H&R Block?
A The phone number for H&R Block is: 973-701-6799.
Q Where is H&R Block located?
A H&R Block is located at 13 Watchung Ave, Chatham, New Jersey 07928
Q What is the internet address for H&R Block?
A The website (URL) for H&R Block is: https://www.hrblock.com/local-tax-offices/new-jersey/chatham/13-watchung-ave/23392/?otppartnerid=9308&campaignid=pw_mcm_9308_9762&utm_medium=local&utm_source=google&utm_campaign=yext&y_source=1_MzU5OTM5OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is H&R Block?
A H&R Block employs approximately 20+ people.
Q What days are H&R Block open?
A H&R Block is open:
Thursday: 10:00 AM - 3:00 PM
Friday: 10:00 AM - 3:00 PM
Saturday: Closed
Sunday: Closed
Monday: 10:00 AM - 3:00 PM
Tuesday: 10:00 AM - 3:00 PM
Wednesday: 10:00 AM - 3:00 PM
Q How is H&R Block rated?
A H&R Block has a 4.5 Star Rating from 19 reviewers.
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Ratings and Reviews
H&R Block
Overall Rating
Overall Rating
( 19 Reviews )Alaina Furman on Google
Everything was great!!
ila rasmussen on Google
Best accountant and service.
John Holt on Google
Solely because of how great Mike Mazzucco and his team are.
Pete B on Google
Awful experience. Several errors were made on both our (very simple) federal and state returns and, while they did file amended returns, they refused to honor H&R Block's very plainly worded Standard Guarantee which states, "If you discover an H&R Block error on your return that entitles you to a larger refund (or smaller tax liability), we'll refund the tax prep fee for that return and file an amended return at no additional charge." (We overpaid $2,000 on our federal taxes and I had to convince them to go over everything again before they discovered the additional errors made on our state return.) Apparently, I was supposed to give them extra money to purchase "Piece of Mind Coverage" because paying an exorbitant amount of money to hire a "tax professional" to file a simple tax return does not actually include any piece of mind. Lastly, they offered a $250.00 credit towards year's taxes but refused any reimbursement for the high fees that we had already paid in direct contradiction to the plainly worded Standard Guarantee. Very deceptive to go into an H&R Block Office and watch them file your taxes on H&R Block Software and advise you that you need to create an H&R Block account online and then turn around and tell you that they are under no obligation to the H&R Block's policies.
Edit in response to the owner response below - I had called the local and corporate offices, including the number below, several times before leaving this review in an attempt to resolve this situation. The people at the number below repeatedly told me that it was up to the discretion of the local office if they would honor the guarantee or not. The local office decided to not honor the guarantee and that was the end of it. The guarantee is meaningless and deceptive.
John Simmons on Google
efficient service
Overall Rating
Overall Rating
( 19 Reviews )Write a Review
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