Volvo Cars Keene

I have been purchasing my Volvos from Volvo Cars Keene for almost 30 years. I have never purchased elsewhere and they have never let me down. I highly recommend them. You will not be disappointed!
Feb 6th, 2024

I was hoping to make a purchase here, they had a CPO XC60 I really liked. They totally bait and switch on the trade offers - they initially gave me a reasonable estimate before I made the drive to Keene (over 1 hour each way for me). When I got to the dealership, they totally lowballed it - they took off over 2k from the original estimate. It was a very obvious bait and switch. The salesperson I was initially working with was unpleasant, the manager gave me a new point of contact afterwards, and brought the price of my trade back up to a reasonable amount. I was hopeful at this point. However, I didn't end up purchasing because their pricing is not competitive. They say they have higher prices because they are "on an island" so to speak in Keene, but the reality is that most customers are making a ~30-60k purchase when buying a Volvo here, so driving to other dealers like Nashua, Concord, Exeter, etc. to get a better price is totally worth it. I ended up buying a vehicle that was less expensive, lower mileage, also CPO, newer, and the dealer gave me the same price on my trade as Volvo Cars of Keene ... so overall much better deal. Shop around!
Jul 22nd, 2023

Knocked it out of the park! Jason, Diane, Matt and the rest of the volvo team were responsive and professional and made it all about the customer - highly recommend this Volvo dealer
Jul 8th, 2023

Thieves, brought my SUV there to get a check up and told me i needed over $4,000 in repairs. We just had it inspected 10 days ago and passed with flying colors.Beware of these CROOKS !
May 16th, 2023

Never ever again ....i took my s40 in for some repairs..jey fob wouldnt open the trunk ...water sunroof drain tubes cloged and the car never had any water leaks inside the car ...and car ran rough on idle and low speeds ...so after a new timing belt and pullies car still runs rough...they told me the key fob they got to work ...false ..it still didnt work ...i put the car through the car waah after picking ut up and sunroof poured water into the interior ruining a brand new headliner done a couple weeks prior to this service ...the car also had a 1 and half inch gouge and scratches in the freashly painted hood ...when i called them they were quick to tell me to bring it back and would correct the issues along with giving me a loaner car at no cost to me on my appointment date ....on arriving that day giving tgem my car get the loaner ..they tell me they have no record of me as a customer or any loaner for me ..so after 3100 payment and now stranded there ..i take my keys back while cursing my way out the door ...theve never called me and issue yet to be resolved and now in a payment disput...i definitely do not recommend these people . There service stinks and customer service even worse and on top of all this im completely dusabled and that to was disregarded
Mar 31st, 2023