Eastern Propane & Oil Distribution Center

If I could give them zero stars, I would. The salesman came first, and he was very nice and explained this would be a simple install, so he scheduled the technicians. First appointment, only the helper showed up, but the tech never showed up, so had to reschedule. When the tech finally showed up, the price of my install went thru the roof. I told him to take the tank and get off my property. I will never call Eastern Propane again.
Jul 4th, 2023

Worst fuel service I have ever heard of. 1, they require more credit to sign up with their service than you need to buy a house. 2, disorganization led to three separate times they messed up and didn't set us to auto-fill, though to be fair, they only charged us the priming fee once, and admitted fault for the others, though that didn't help us avoid the lock down price available through their auto-fill setup. Because of this, we spent more than a month this winter without heat or hot water. 3rd, there initial inspection was awful, they didnt notice that the tank was not level, the gauge indicating how much fuel is in the tank still has not been fixed, and they identified the tank as 125 gallons smaller than it actually is. 4th,when my gf was admitted to the hospital with a life threatening illness, and we missed one payment (informing them what was happening of course) they sent us a notice saying they were sending us to collection if we did not pay everything owed within the week, and no more oil would be delivered until the bill was payed in full, leaving my child and pregnant gf with no oil again. I get that people need your oil to survive, but should that really give you such a sense of power? I would urge everyone to avoid this company at all costs.
May 8th, 2023